Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
timothyandrewnewton
9/15/2020
Jesus was very polite and did a great job. Very good employee


jdurazo369
9/15/2020
Not satisfiied with the service. He is supposed to let me know before he comes so I can put my dogs in. Not when he shows up. He was supposed to come in July and did not let us know so when he got there no one was home so he left. The spiders and spider webs are so bad at my house I can't even tell that he has been there.


Pamela T
9/15/2020
Christopher is the consummate professional who took the time to address all of our concerns. Highly recommend Aptive and its service staff!


ronald.f.peterson
9/15/2020
Christian Kollen was thorough and pointed out issues that needed to be addressed. Thank you!


R
renee
9/15/2020
The technicians did a great job. Thoroughly looked for areas where mice might enter the house and removed spider webs. Both were much-needed services that were performed professionally!


J
Javier M
9/15/2020
Michael Silva is always friendly and does a thorough job! Good trainer since he was training someone else. Previous person was rude because I wanted inside of house done and he said I didn’t need it.


jenniferkrzyzowski
9/15/2020
Just wanted to touch base with you regarding the service that took place today. Out of the 5 service calls I have had for wasps, the tech that came out today exceeded all prior. What a great guy! He took his time looking for the problem, we worked as a team and hopefully the issue is resolved. He’s a great employee who takes pride in his job. You’re lucky to have him and he should be recognized! I’m sorry I didn’t get his name but hopefully you can pull my service up and see it. The email I received asking how he did does not mentioned his name and the link for the $5 tip doesn’t work


A
annette
9/15/2020
Michael was thorough and knowledgeable. He listened to all of our concerns.


alaina.cruz4897
9/15/2020
Hope to get rid of the pesky roden not looking forward of any unwanted house guest


tim.a.darosa
9/15/2020
Technician was excellent but the coordination and logistics of scheduling the follow-up treatment led to services requested / confirmed / and then not delivered. Only one bait box was placed (due to inventory shortage I was told) even though the person I spoke with on the phone confirmed with me that several could be placed around my property. They also weren't able to re-spray today (again, as was promised when I scheduled my appointment) due to local regulations that weren't made clear to me. We now have as many if not more insects than we did upon first treatment and I would like to see a reservice happen quickly to maintain my confidence in Aptive.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control