Aptive Pest Control Review
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
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19982 Customer Comments & Reviews
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JUST SAY NO!!! Due to our experience with this company and their poorly trained staff and how difficult they are to work with; I am getting a NO SOLICITING sign for my home! We gave them a chance in good faith and they made it near impossible to do business and have wasted TOO MUCH of OUR TIME!!!
JUST SAY NO!!! Due to our experience with this company and their poorly trained staff and how difficult they are to work with; I am getting a NO SOLICITING sign for my home! We gave them a chance in good faith and they made it near impossible to do business and have wasted TOO MUCH of OUR TIME!!!
We’re very pleased with the technition and the service he provided during his initial visit to our home. He was courteous and friendly and knowledgeable. I would recommend Aptive Pest Control Services to anyone who is interested.
This company charges a monthly fee to come to your home, and the service lasts 10 minutes. The first service is excellent. Subsequent services are ineffective and take less than 10 minutes. Sometimes they don't come and charge you. I had to call to demand that they come, and they did because I have cameras and could prove they didn't come. And if you cancel the service, they'll charge you a $200 fine. Be careful. BAD SERVICE, terrible company.
I know you're based out of Utah & have branches all over. Your website says: "Since 2015, Aptive has made neighborhoods more enjoyable, one home at a time." I live in the Twin Cities suburbs of MN and the people trying to sell Aptive here are pushy and rude. They don't take no for an answer, keep coming back multiple times per season despite being told people aren't interested, and they ignore No soliciting signs. The neighborhood FB page is full of complaints. They don't just ring a doorbell/knock, they literally pound on the door... right above no soliciting signs. They also don't have a permit to be soliciting in our city. Please do something about this branch (Edina is the only... Read More
Started out good but after a few months the spraying for insects and monitoring the rat bait boxes all but stopped, everything ants, bugs, rats, mice all came back, they would show up and be gone in 10 minutes.
Pressure sold my wife on a 3 month test run, turned out to be a year contract that’s unbreakable minus the $200 fee. She swears the salesman told her it was quarterly for 59.95 however that’s the monthly charge. Oh, and we still have all the normal outdoor bugs, ants seem to have gotten worse!
Tempted to block the charges and let it go to collections, horrible company, horrible product. Avoid at all cost.
Stop knocking on peoples’ doors and referencing our neighbors who actually do not use your service. If we want your service, we will contact you.
Just left a young 20 year old door-to-door cold call salesman who desperately wanted to lock me into a deal which after a little due diligence is quite similar to what I see below from thoroughly disappointed customers. Their bottom line recommendation "don't use this company" is codespeak for DON'T SIGN UP FOR THIS COMPANY! This pushy saleskid simply did not want to take "NO" for an answer nor give me the opportunity to do independent due diligence research & competitive shopping. As he left he was ungracious enough to complain that I wasted his time. Wow. Didn't he understand the inverse, that he was equally wasting my time. He couldn't verbalize how their pest control wouldn't affect... Read More
I regret ever signing up with Aptive. After canceling my service and getting both email and verbal confirmation, the technician still showed up my house anyway. I even texted the technician directly, but instead of acknowledging my request, he ignored me and instead replied that the service was done and which areas he focused on. Meanwhile, my daughter called me in a panic because a stranger was walking around our house. That was the last straw. I immediately requested to terminate the contract as it became a safety issue, but Aptive still hit me with the full $199 cancellation fee—taking zero responsibility for how unsafe the whole situation made us feel and why we were terminating . Do... Read More
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