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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
whommen19
7/15/2020
Salvitor Martinez was great, friendly and professional. He reviewed each of my Scorpion and Ant problem locations with me and and vigorously attacked them with the sprays and pellet. A hard worker in this extreme heat. Thank you


Brian F
7/15/2020
Thomas was great at listening to out concerns, and communicating what needed to be done, and then did what he said. Thomas was focused on our needs and did an outstanding job! Send Thomas every time!


d.mahrt
7/15/2020
Devin Gilchrest came after personally calling ahead. Very well mannered & explained everything to a “t!” He went above & beyond at every aspect of the visit. He was easy to talk to & you can tell he’s going places! Great job!


ira.davis1978
7/15/2020
If I like I keep it. For now on i want Pedro. Amazing job, happy and worked hard. He is the only person i want to work on my yard. Great job!!!


dtournis
7/15/2020
Klark was prompt, courteous, and professional. He thoroughly completed his tasks, and applied a second application to our back yard and home.


A
Azita
7/15/2020
It was so helpful. I liked the speed and attention to details.


mathisbobbydon
7/15/2020
Your technician called and said he was in my driveway . He then said he had another call. I told him I had to go to work at 1:30 so since he was here go ahead and take care of the bugs. He just left and so I waited. That was around 11:20 or so. He never made it back by 1:30 and so I had to leave. I called and let him know around 12:30 that I had to leave . I left a message. I told my neighbor to watch for him . She said she never saw him! His cell phone when you call it says something likeleave a message . He may call back soon or next week! I got no call back! This is the he second time You have scheduled a visit! You first time service I had Americal he was courteous an...Read More


Karen C
7/15/2020
Gus was polite, professional and just an al around nice man. We want to thank him for taking the time to talk with us.


Janet N
7/15/2020
He was very good. He called to see if he could come early being in the area. The timing was great since I found a nasty wasp nest. He was very courteous. Good visit.


G
Gloria J
7/15/2020
Michael Dorso was polite, professional and efficient. Good job! Thank you, Michael!!



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