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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
M
Marsha R
7/15/2020
Tyler was very polite, careful, and clear on his treatment plan today.


tku817
7/15/2020
Dee and his team were great. Thorough, courteous and talked through their steps. I'd love for Dee to be my primary tech and have him come out for future visits!


D
Deb C
7/15/2020
I wanted to leave a tip or bonus but when I click on the link it says access denied.


M
Mike M
7/15/2020
Being it the first time service I’m sure he did what he’s expected to do. However, when I got home and took out some trash, the gate was opened. Going forward I hope the tech takes the time to check that the gate is completely closed and latched. Thanks, Mike Migaud


Kimi C
7/15/2020
Tony was our technician, he did a great job...it was raining and he stayed out to complete his job.


lynnebock55
7/15/2020
He was very nice, friendly and offered suggestions to help with unwanted creatures close to my home. So far, since the very first treatment, in June, I have not had one black ant in my home. Prior to the treatment I would be killing 2 to 6 or more black ants a day, on the first floor and the second floor. I'm so happy they are not getting in any longer.


Jamie C
7/15/2020
Very friendly, had read the notes left by the home owner. Well knowledge in how to take care of the problems presented by the home owner.


joe.jessup60
7/15/2020
Very knowledgeable and helpful. Prompt and on time. Great job! Thank YOU!


josephacoiro
7/15/2020
He was very knowledgeable, kind and quick! Thanks again for your help!


Liz C
7/15/2020
Very friendly guy. I think he did a thorough job. We’re very happy with your services.



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