Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
R
Robert
8/8/2020
Missed webs in the back and woke up to webs in front of the back foot. Considering cancelling services...


Ray U
8/8/2020
If you have free money and you plan to throw in garbage can I say it's same way using aptive service. Tech show up for 10 min and I do have video record which walking around house take more than 10 min plus he didn't spray and clean garage plus after he gone and I do inspect his job still bunch spider wip. Horrible service.


R
Rick W
8/8/2020
Jerome excellent job servicing the mouse traps in my yard and took care of my quarterly service he well deserves a five dollar bonus! After Jerome left, we had a big rain! Did that wash away the treatment? Does it need to be redone since it was a quarterly treatment?


S
Steven B
8/8/2020
I think he may have been having a bad, and it was late, around 6pm. First he got frustrated with my wife on the phone because he wasn’t entering the gate code in right. Then he seemed unhappy when I asked him to do the inside of our house. I’ll give him a bit of a break due to the later hour, but he was rude.


A
Alexandra M
8/8/2020
Very professional! Super nice! Even removed the wasp nest from my patio . Would highly recommend!


Vicki G
8/8/2020
Benjamin was very professional and courteous. He completed everything I told him of my concerns


M
Michael O
8/8/2020
Jake Shortridge Great, He came to our home with a mask. Cleary defined what he was going to do, asked good questions about our pest related concerns. Looks like he did what he explained...now we wait and see the results. Thank you.


T
Terry D
8/8/2020
Did Ok with treating inside garage and house, but outside was horrible. I left a spider web and wasp net attached to house on purpose next to front door to see if it would be "swept off". Took a total of 16 minutes at my house, of which 6 was treating inside, 4-5 outside, and 5 minutes sitting in truck after treating premises. 4:41 to 4:57. Unacceptable treatment of the outside of the home. I will be calling Aptive today (Saturday) to try and get some else scheduled to come and treat my residence. Only reason for two star was acceptable service on inside of house, but I followed him around at a safe distance to make sure he sprayed. Very well might have to consider another company...Read More


seantathey
8/8/2020
Did not use high pressure hose to spray outside perimeter and never brushed any webs off the house that are everywhere. Was there for about 2-3


S
Sally
8/8/2020
Helpful friendly service. Technician was very thorough. Happy with results of this service as no longer have problems with ants, Asian beetles, and box elder bugs that previously were problematic.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control