Aptive Pest Control Review
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
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19982 Customer Comments & Reviews
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Service was excellent inside and outside, on time and very professional A+++ technician
Appreciated how the technician took the time to take care of all the external issues and talked through all the details of what he was doing and how it would be working. Great job!
Danny was through and professional. It seems this was his first day working alone and he did fine. He'll be a valuable asset for your company.
There seems to be a problem with your website link to recommend the $5.00 bonuses for your technicians. Error message below. Please investigate and correct and give Dan the bonus. This link has been a problem for many months.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>FB52A85C0C8665E1</RequestId>
<HostId>wGzG8zp1rAuCOg1xeOTQ84MbOP/4hVKn45+iwza8KPVXmzX6LdyLRgMkZRXCbXgniTwPUZ0IZws=</HostId>
</Error>Please investigate and correct.
Also, I tried to log onto the link to give John L. Jones a $5 bonus but your link did not work!!!! Please give him credit!!!
Poor communications, inaccurate communication, scheduling errors, different techs each time, all with a different story, sold assurances that I was getting a certain application, yet told by later tech that it was not possible, called customer services-where I was refused access to a supervisor or corporate person, asked for a call back never got it. And the product is only marginally effective. Yet when I call to complain the customer rep (nicely) tells me I can toal to anyone about it. Special rate given on for 1 year contract makes it impossible to cancel the service contract without owing THEM money. I have the date In my to cancel to avoid auto renewal. Service techs are very polit...Read More
he was here 14 minutes and did not do a complete service by wiping the window frames off and did not do the eaves
plus we needed spider traps
VERY UNHAPPY
Leroy came Saturday morning by accident on a scheduling conflict. I had been serviced the Thursday prior but Leroy didn’t bothered by it. Neither was I. He said let’s not let this go to waste and did an extra spot treatment service on my property. He was courteous and professional for not really having to service my home. He went above and beyond his call of duty. He took extra care of a problem spot I have always had on my property. This is why I switched from the big companies to Aptive.
Brandon really took his time to do a thorough job. I appreciate the fact that he took care of some wasp nests & refilled the rodent stations.
Excellent job, Brandon!
Gabe Andrade definitely was up and atom! LOL I was not - I was still waking up! No it was not that early - apologies Gabe thanks for kindly taking care us.
This guy just did his job and was gone. Very polite and efficient . Made sure. Gate was closed. Thank you Christian ebber
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