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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
J
Josephine K
1/22/2020
Antonio Mendez was pleasant, capable and serviced my home, inside and out, with a smile. I was very pleased. Thank you, Josephine Kay

A
Amberly
1/22/2020
Ryan Byrd did a great job! He even cleared webs from around our mini barn. He was very polite and merciful with our yappy little dog.

melgar.vane
1/21/2020
Thank you for being so thorough with your service! I am very satisfied.

M
Maggie R
1/22/2020
Very knowledgeable, nice, polite & accommodating! He made sure my child was safe and made sure I got the service I needed.

mikelisa6269
1/22/2020
Thank you for the reservicing!! We apparently have some stubborn ants so am hoping this time works!

coreyfaust82
1/22/2020
Emmanuel Youngblood service our house for the past year, very professional, extremely courteous. Got rid of tons of pests!

D
Darlene G
1/22/2020
Technician was very polite, asked if I had any problems and got to work right away.

S
Sergio B
1/21/2020
Very attentive to detail, very willing to do the needed service and any other needed treatment. Very personable. Thank you very much for having an employee like this service our property

L
LeAnne
1/21/2020
Gus was amazing. I finally got someone that actually read my request and knew what he was doing without me having to ask. He completed everything on my list and addressed all of my concerns. Well done! I hope he comes back next time.

J
Julie S
1/21/2020
I wish we could have Joshua EVERYTIME. No kidding, he knows our house so well and he would always walk with me around the house before he treats and make sure that he's doing the right thing. Experienced, friendly, professional technician!!

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$150 off Pest Control In Your Neighborhood

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  • Environmentally responsible products
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  • Residential and commercial pest control 
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