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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Dolores W
9/9/2020
Kordelle and Gabriel were both very nice and professional. Kordell took care of a very large ant mound (and one I didn't know about) for me. Thank you for a job well done.

R
Ravikiran T
9/9/2020
Sal was excellent, completed all needed work. and Picked up a mouse Just that he was out of bait and could not set up new traps.

Kwanetta F
9/9/2020
Awesome job! From the introduction to the treatment was everything was AMAZING thank you very much!

R
Roberto J
9/9/2020
Tecnician was at the house less than 10 minutes. I dont belive he could have possibly treated all of the areas that should have been targeted. I am not satisfied with the service.The technician prior took his time and assured everything was done. definately not worth the money

Roland W
9/9/2020
Salvador Martinez exceeded my expectations on my re-service yesterday, despite of the heat we experienced. I was getting an active scorpion population again. He thoroughly treated all of my areas of concern and even treated for an ant issue he discovered on his own. I'm even finding scorpions dying this morning. Thank you Salvador!

meramirez176
9/9/2020
Technician Christofer was very nice and professional. I was very pleased with the treatment he provided.

A
Alisa C
9/9/2020
Steve was awesome!! Very professional, wore a mask, and took his time in finding the issue with the bees in my yard. Thanks, Steve!!

anhdonny
9/9/2020
She was great, and provided helpful advices. We love to have her back.

L
Lorraine C
9/9/2020
Thank you Matthew for the pest control service. Our backyard gate was left open when I arrived home from work. Please make sure it is closed and latched. Thank you, Lorraine Civitate

J
John B
9/9/2020
Adapted well to the situation. Completed requested treatment areas and was professional.

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