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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
jckast
9/28/2020
Very polite. Even treated our 2 of our deck chairs that wasps were building nests under.

B
Brant H
9/28/2020
very nice, personable and friendly and efficient. A find representative of your company

Manuel E
9/28/2020
Great technician very friendly and professional. Did a great job on my property

jlomme
9/28/2020
Polite and professional, came to the front door wearing an earloop mask to let me know when he was going to start and when he was finished. Asked if we were having any problems inside that he needed to take care of. Also checked the yard for ants and treated a mound that he found.

L
laurel
9/28/2020
He always does a great job. A nice young man. Very polite and very professiona.

Kelli K
9/28/2020
David Cheeseman was the tech that came to my house today. Very polite and professional. Very thorough. I asked him to be sure to get the separations in my driveway, as we get ants there. He made sure to take care of it! Happy Customer, Kelli Koopmann

johnmcafee18
9/28/2020
Service provided by Jeffrey Ehlers 5 was very friendly, fast and efficient as always! Keep up the great work and customer service Aptive!

jennifer.ness99
9/28/2020
Chad Stone was very professional and informative. He identified my problem immediately and we are so glad he came

M
Mary M
9/28/2020
I was impressed with Bryce Broden, he sprayed the yard and took extra care around the eves. Removed any cobwebs. A job well done! Thank you Bryce!

D
Dwayne S
9/28/2020
I asked the tech to treat garage and sweep for some cobwebs in the garage. The cobwebs are still there. Also, the tech was only at my house for maybe 10 mins. $98 for 10 mins seems outrageous. I might be looking for another pest control company.

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