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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
J
Jason P
11/18/2020
Did not even know he was here? Was this put on the right account. What time was he here at?


J
james
11/18/2020
Very polite and informative, took care of My needs and am very happy with the service.


pespeyenglish
11/18/2020
Jamal did a great job today. He de-webbed the house and sprayed for pests. He was professional and courteous. I appreciated his call to alert me that he was here. We spoke about pests that are now plentiful. He sprayed and de-webbed all around the house addressing the things I asked him to take care of today.


P
Patti M
11/18/2020
Great Job! Tech was very thorough and friendly. Spent a lot of time here.


Skye R
11/18/2020
Robert H. was the best one so far! He was so nice and very helpful would definitely recommend him to spray your house. Very professional πŸ‘πŸΌπŸ‘ŒπŸΌ


Greg L
11/18/2020
Derek did an awesome job. Handled all our questions and filled the black boxed without being asked. Very polite and engaging. Seem to really care about doing a good job.


D
Damien S
11/18/2020
Keaton is professional, friendly and exudes competence. Great person to have in front of your clients.


K
Ken N
11/18/2020
Our service rep, Joseph Amara, did an awesome job! He was very pleasant, courteous and informative. Even though it was cold outside, he took the time to answer all of my questions about today's service. He then proceeded to do a very thorough inspection and treatment on our property and home. Great job! - Ken N.


J
Justine G
11/18/2020
I was happy with the service Joshua Lima provided. Service was on time and personalize based on the pest I have experienced around my home.


F
Frank L
11/18/2020
Darrell was on time and very friendly. I explained my issues with the previous service. He listened to my issues and completed my service in a short time. I inspected his work and was very impressed. This service visit was as good as my first service. Darrell was very professional and kind. If I could request him every time, I certainly would. Thank you again Darrell!!



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