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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
clarense.tibob
12/31/2019
He did great, he followed my instructions to not close the gate after he was done

Ann M
12/31/2019
Antonio was professional and called prior to his visit. He was very personable when he arrived to perform the service.

K
Kaput
12/31/2019
Our technician always shows on time and completes his job efficiently each time

Darlene G
12/31/2019
Your technicians are always polite, cheerful and informative. We are glad you found your company! Thank you and Happy New Year!

bitmojistan
12/31/2019
Very polite and pleasant. Was specific as to what he would be doing. Thanks for the service.

williamvdamico
12/31/2019
Keith Thomas was a gentleman and a professional service tech. , despite the pouring rain and wind the day he came. He explained what he was going to do and how long it would take him. He was right on the money. All the Aptive Technicians have been friendly and professional. Thanks for your service.

D
Dave T
12/31/2019
technician was pleasant and prompt.He applied the proper chemicals to rid us of the pests.

M
Mari A
12/30/2019
Patricia Hancock is the one that provided service to our place last 11/29/19. She really did a very good job treating every corner of our house both interior and exterior even painstakingly removing the visible thick cobwebs outside ceilings. Would definitely request her to provide service all the time to our home.

C
Charles H
12/30/2019
Arrived on time. Friendly and efficient. Checked out our yard for any pest issues. Took care to set up for a rodent issue we have.

L
Lisa F
12/30/2019
As I remember there is supposed to a door hanger left on the front door stating adaptive was here. There was none. Also a flower pot was broken and left in pieces on the back deck. It was on a Long table and the only way it could have broke was if someone moved the table to spray behind it.

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