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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
B
Bert
1/14/2020
Martonio (My apologies if I spelled it incorrectly.) was very polite and professional. We discussed some of my concerns regarding pests and rodents, and he made some helpful suggestions on ways to move forward if necessary. Thank you for the great service today.

pwoody38w
1/14/2020
Grant was pleasant and efficient. He carried out his tasks and did a good job.

A
Anne W
1/14/2020
He was courteous. Made sure I did have any questions. Seemed to be thorough in cleaning outside.

S
Sally K
1/14/2020
I’m pretty sure no one was here yesterday, I was home all day, No one knocked on the door and and an Aptive sign wasn’t left in the yard..and I have to let them in the back yard...

Amanda L
1/14/2020
He was very polite and got his job done quickly and quietly.

Elaine C
1/13/2020
Josiah Moore was very helpful & polite.. He offered good a suggestion for a vermin situation. I appreciated his help.

L
Larry
1/13/2020
Very good highly recommend. Daniel was very efficient on the job he did at house. Would like him to be the tech each time.

M
Marcus B
1/13/2020
Our technician was very respectful and took care of all of our request. Our service was wonderful!

T
Thomas W
1/13/2020
Very good job at working through the outside of the house. Great follow-through with bait boxes. Great follow-through and explaination with the customer!!

S
Stefanie
1/13/2020
Martonyo was extremely courteous. He explained what he was going to do and asked if I had questions or needed additional service on the inside. He also explained that if I started to see any activity inside especially with the warm weather we have had, that treatment was included and to call for service. I really appreciate his knowledge and kind demeanor. Thank you!

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
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  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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