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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Joe S
4/6/2020
Very quick and thorough. Very friendly. Very professional. Listened to my concerns and acted upon them,

Phillip S
4/6/2020
Brandon was awesome, sprayed all areas of concern with no issues seen.. Thank you Brandon.

angieeli.2008
4/6/2020
If you’re looking for a great pest control company Aptiv is the way to go. I have been with them for almost a year and I have to say I have seen a decreased with the amount of spiders and other small bugs around the house, inside and outside. My favorite technician hands-down is Quentin! He is very professional, he pays attention to detail and he knows exactly how to treat any issue related to pest control. He very political, courteous, and always has a smile! Mainly he gets the job done!

marccanton
4/6/2020
Good guy. Understood what I was asking for, and addressed my concerns. Hope he returns.

J
John F
4/6/2020
The technician that came to the Finerty house and did a fantastic job! Plus more important, the tech was very friendly, smiled, willing to share and proceeded promptly to begin the spraying. Very nice representative of Aptive employee. As mentioned above, he did a fantastic job!

jensyengle
4/6/2020
Austin Rodriguez was very polite and helpful. In addition to his planned outside treatment, he followed up on a previous mouse issue, removed a dead mouse and reset several traps.

K
Kristie S
4/6/2020
Jeremy Carlton was extremely professional. He explained what he was going to do and appeared to do a thorough job. We are happy with the service we receive from Aptive!

rodneyvalentine73
4/6/2020
He was awesome as usual and very courtesy, he clearly one of the best Tech's that you have, please give him my thanks. My family feels better knowing he came by today.

Rod S
4/6/2020
Thank you for taking the time today to provide me the great service.

L
Linda J
4/6/2020
Chris L. called to let me know he was here before applying the treatment. When I was outside a bit later I noticed that he had thoroughly applied the product around the entire perimeter of the foundation. He also wrote a nice cheerful note on the card for today's service. Thank you, Chris.

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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