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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
M
Michelle H
4/9/2020
Lance did a great job! He knocked on the door before he started to let us know he was here. He also asked if we needed anything specific done.


D
Doug &
4/9/2020
As usual, Blake continues the great service we've received for nearly a year now.


Lori B
4/9/2020
He did great, thank you for coming out so fast!!! I called yesterday afternoon and they were here at 0930 the next morning!!


steve95m3
4/9/2020
Patricia Hancock performed an excellent service at my home. She kept me informed as to what she was performing. I am very pleased with her service. Thank you Patricia.


Pam G
4/9/2020
Anthony Silva did an excellent job at our home. He answered my husbands questions and suggested extra things to do to correct and issue. He was professional and very friendly . Thank you Anthony!


alamb821
4/9/2020
tech was very friendly and i asked him about some extra treatment around the kitchen window for ants and he took care of that for me. I have been pleased with the services I have received from your company. I am normally not home but due to COVID 19 I am temporarily working from home. Thank you for your service.


aubreyw1392
4/8/2020
Quan was awesome!! He was very thorough, polite and took extra time to explain exactly how and where he treated for pests. Very impressed with Aptive and will definitely recommend this company to everyone. Thank you guys so much!


K
Kelly c
4/8/2020
He was awesome! I’d like to request him for next time!


James M
4/8/2020
My technician was outstanding !! He was knowledgeable and truly cared about the service he provided. I would love to have him service my property every time.


A
Al T
4/8/2020
Aptive technician Jessie was very friendly, courteous, efficient and professional. Thank you!



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