Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
kurt.steinhauer08
5/1/2020
Fantastic service! Tony was extremely professional and thorough! I asked him to focus on the areas of the yard where my 3 young children (5 and under) spend the most time playing. He spent extra time in the playhouse, and swing set. It's a Great feeling knowing that my children will be safe from Brown Widows and other pests while under quarantine.


sybilhaley49
5/1/2020
Although I didn't get to speak with Mr. Delaloussaye, he went to great measure to let me no he was on the property, and service had taken place, thank you for your great service.


S
Sk
5/1/2020
He was very professional, timely, caring. He listened & took care or my concerns. He practiced socially distant practices during this time.


J
John M
5/1/2020
Prompt and courteous. Very professional. Respectful of property. Will recommend service to others


ricklbalser
5/1/2020
Lance did an excellent job. Very friendly and knowledgeable about his job.


JoAnn F
5/1/2020
Our service was just completed today and I would like to say the technician did a great job (I would provide his name but I do not see it on my completed info email) I would also like him to get the $5.00 bonus but it asks for a name, too, and I don't have one on my information. I discussed a small infestation of moths in my basement and he quickly provided me with some sticky type trap, that he advised has a scent attractant for the moths, and that would help. He was personable and prompt. Good job.


kirankbammidi
5/1/2020
Simply superb. Did the areas where I have asked for and also did where I might need which I realized later that I should have told. Also best part was, the technician accidentally stepped on one of my outdoor solar light post which was already tilted, he thought he damaged it and fixed it right away which took him atleast 10 mins. Very kind..


Kevin R
5/1/2020
Rigoberto was courteous upon arrival and when leaving. He thoroughly sprayed the property and before he left advised and helped us with a moth issue, much appreciated. Including the instant receipt, he performed with professionalism and competency. Thank you.


I
Ivy I
5/1/2020
Mr. America serviced the areas surrounding the property. He did not provide cob webbing service due to dirty brush. It was a rainy day. I would think that the techs would have a couple of brushes to counter a situation like this, so a reschedule can be avoided. I am already schedule for a re-service. Thank you.


J
JAMES S
5/1/2020
Great service & excellent communication. Thanks for your hard work in this trying environment.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control