Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
Tammy C
7/15/2020
The tech did a great job!! Looking forward to future services. Thank you


A
Amber
7/15/2020
Shawn made sure to explain things to me. He was very kind , had a great smile and personality. Looking forward to continued great customer service.


Gayle L
7/15/2020
I wasn’t given any notice of today’s service. I wasn’t home, so I imagine that the service was good.


Kanan M
7/15/2020
very professional and did good job with all detailed work done i am satisfied


Peter S
7/15/2020
Chris High, the technician who went to check our place and applied the pesticide was very professional and more than able to answer our questions. We're very satisfied with the service, thank you!


Katherine H
7/15/2020
The tech that came by today- Nicholas Dakos- was very professional and curtious......thank you Aptive, I have seen a decrease in scorpions, they were everywhere !! Now you have to hunt for them, and this is our second treatment. When Nickolas told me he was spraying my whole backyard wall....well let me just say thank you !!!


M
Maria G
7/15/2020
Pete was very polite and friendly. He made me feel at ease while doing his job. Very professional and instructive. If Pedro Valles is available on my next service date I would appreciate if he can come back and do the service. Thank you, and God bless.


Jason B
7/15/2020
Great guy knows his bugs even figured out our source of where the oriental cockroach came from. The wife’s orchids.


C
Cody R
7/15/2020
He was friendly and provided great information. They finished quickly and were very efficient.


djspill
7/15/2020
I wasn’t available to walk technician through the property, however I figured they would see problem areas. Well was I wrong, in his report he stated he inspected eaves and windows for webs and egg sacs, however when the tech left I inspected work and was utterly unsatisfied. It doesn’t take an expert to see nothing was done. I’m not even sure if grass was treated or even if my house was treated. I feel like I give a company I’ve never heard of a chance and I feel totally cheated. I work hard for my money and to come home work and see nothing done, really strikes a chord with me. Hopefully they make it right.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control