Choice Home Warranty Review
ConsumersAdvocate.org
11,117 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Choice Home Warranty
11117 Customer Comments & Reviews
Loading Reviews ...
I have been having problems with my sinks draining, so I set up an appointment through Choice Home Warranty (the first time I have used my warranty). The appointment process was quick and easy and I had a plumber in my home the next day. The plumber was on time and professional and fixed the problem, so now all of my drains are working properly! I would highly recommend Choice as your home warranty!
The technician was informed and fixed problem fast. Choice home warranty was helpful in my problem. Thank you.
I had two homes and 2 warranties, the list is two long for this little space, but stay away from this company. I used their HVAC service person to have the bi-annual service work done in order to be in compliance (you have to have your HVAC serviced twice a year or they will NOT cover a repair). Even after doing that they still denied a claim because Choices repair person did not list the model number of the repair on the invoice. When I told them it was their service provider they did nothing to help get them to include the model number, so they denied the claim. Last claim was to have the manifold repaired on my pool, they never fixed the manifold and waited for my warranty to expire and... Read More
Chris from CJ's was prompt, honest, courteous and thorough. Could not have had any better service!
My tub was stopped up, the service man came out and had it flowing within a few minutes. He was very knowledgeable and pleasant.
The repair man was prompt , clean, and very helpful. He did a very good job. He showed me what had happened to the dishwasher and gave me good advice on how to prevent any problems with it in the future. My husband was home and was very impressed with Brian. We are very happy that we bought the home warranty and that you recommended this repairman. Thank-you very much.
I was able to submit my claim on line on the weekend. The process was very easy. I had a quick reply with the contractor information, and my appliance was repaired within 2 days. Very easy and fast.
Never had a chance to even experience being a customer because they were so ignorant while trying to sell me a warranty...I asked him to call me during my break. I wanted to look quote that they sent me. He was annoyed by our 2 minute conversation because I told him I had some comparisons I would like to do. If you are a good company you are not afraid for a person to compare. His Supervisor just dismissive. Guess it just narrows down my search. Glad they showed themselves now!
Although I had to wait for a part to be ordered, I felt they were expedient, courteous and professional.
The repairman was extremely knowledgeable, knew the system, diagnosed the problem and repaired it! All this took about 30 minutes and he even explained to me what the problem was! Very professional and very courteous. I would certainly recommend this service and am certainly glad Choice chose someone so reliable to make the repair!
Top Rated
Our Partner
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.