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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,314 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11314 Customer Comments & Reviews
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I am dissapointed. I put in my claim 8 days ago and they have not sent anyone out to the house to fix my washing machine.
Service has not been completed. Waiting on decision by Choice for what the service will be
I was very happy with the quick response. I was able to get the issue resolved quickly. However, when the repair was completed, the panels and the ceiling tiles that were removed were not put back. I was told by the supervisor that someone will be coming by next week to re-install the panels and the ceiling tiles. Until that done, I cannot put back and use the dryer and washer that were moved to repair the leaks.
He was very clean & thorough. Very quick. His uniform was crisp & clean. He also was polite. He was strong also, he knew what he was doing & did it.
After a miscommunication Choice took care of our plumbing issue and sent out a very good sub contractor to resolve it. I would highly recommend Choice.
I’m very happy that I have choice warranty. I have needed service on three different occasions for different issues and each time my claim was very quickly addressed and resolved in 24 hours or less. I have the ultimate contract and it’s already paid for itself! I highly recommend Choice warranty
Todd was very knowledgeable and helpful. We slept with Comfort knowing the problem was fixed. Mr. Todd even suggested planned maintenance processes. He ensured we had everything we needed before he left.
Had two visits from Ava's AC (Choice HW) for AC not cooling. First visit (June 30) found I was 2 lbs low on Freon but could not find leak. 2nd visit (July 14) found us low again and this time found the leak in the coil. Ava's tried to sell us a whole different AC system from the one we had. Choice said that because we were still under warranty the manufacturer handles all parts replacement but that they do not cover labor. $150 in the hole and now I am paying for another company to do the repair. I have been informed that other Home Warranty companies would cover the labor. I am currently checking and will probably drop Choice and ask for a refund.
The process was quick and easy. Scheduled the next day. The technician fix the problem and provided a detailed description of the fix. Excellent service!!!
I placed a request online and I got a response within a few hours. The technician that arrive was professional and clean took care of the problem quickly. I was very satisfied.
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- 🏅Online Business Bureau Accredited with A+ Rating
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.