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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
csanders985
7/22/2020
Outstanding technician very professional, patient, expressive. Just absolutely awesome, I highly recommend Aptive and Jamal.

M
Marie C
7/22/2020
Did a thorough job outside and was ready to leave. I asked him to do the basement where spiders were seen and he immediately went back to his truck and gathered his equipment to do as I asked with no complaint. Very professional young man.

m3678
7/22/2020
Dillon Mikus provided quick service on my fire ant problem. Thank you

R
Richard A
7/22/2020
He explained everything that he was going to do. Asked if there were any areas of concerns or had any questions. After treatment came back and gave me a review of what he found. He was very personable.

arturoarmas65
7/22/2020
He is really professional and kind . In all of the time He showed an hight level of knowledge

M
Mary H
7/22/2020
He did a thorough job. He took the time to come into my basement to look for ant trails with a flash light and sprayed those areas. He even followed a trail into a box of sugar puffs full of ants! Excellent service

V
Vijayarani A
7/22/2020
Jonathan did an excellent job . He was knowledgeable and listened actively To my concerns. Thank you for the great service. 👍🏽

F
Felix A
7/22/2020
Davis King was courteous, provided info on what he was going to spray for and above all was in contact with us at all times. He sprayed where we wanted to be sprayed and provide honest answers to all our questions.

D
Donna M
7/22/2020
He was very kind when answering my questions and explained to me that the salesmen don't always know what is going on , especially in my case. I would really like to thank him for his kindness. THANK YOU!!

D
Doug T
7/22/2020
Very pleased with Jagon Alvarez at todays service. Very thorough today at my house. Thank you ! Doug Thompson

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