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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
D
Debra J
8/19/2020
She was a great person to talk with. And really seems to know what she's doing.


A
Art P
8/19/2020
Robert was AWESOME!! Very professional; very informative when it came to answering questions; making recommendations; discussing solutions. He adhered to the concerns of the customer and took the appropriate actions to give the customer peace of mind when it came to the service that was provided. I will definitely recommend him for my next service. Thanks Robert....


pompeyojinder373
8/19/2020
I been talk to everyone not want your services , reason your guy's crooked never doing right ....stop coming to my house


L
Leo R
8/19/2020
Came in clean and very professional. Went and treated every corner of my house.


K
Karen J
8/19/2020
Josh did a great job today! Glad to see he was wearing a mask when he came to the door. He listened attentively and treated the problem areas.


estrada9584
8/19/2020
Brock, he was very nice and courteous. He was on time and completed to job. Thank you for sending respectable workers out. I look forward to seeing you all in the future. By the way Dillon was amazing he was super nice. So respectful and considerate. I give both these young men 5 Stars ⭐⭐⭐⭐⭐


Karen G
8/19/2020
HE DID A GREAT JOB AND SO HOT OUTSIDE ALTHOUGH THERE WERE TWO HERE. THEY WERE SUPPOSED TOCOME BETWEEN 1 AND 5 BUT GOT HERE AT 9 AM SAME TIME AS MY GARDNERS SO CAN ONLY HOPE IT WORKED OUT OK.


J
juliann
8/19/2020
was very friendly, listened to me blabber on even though he clearly knew what he was doing. Took the time to do the inside of my home and explain that we needed to be away from the home for 3 hours before we could come back due to me being pregnant and having a child and dog. Gave advice on ant bait traps and advised I get rid of them as they attract ants.


J
Jason M
8/19/2020
Quick, informative, and polite! Was able to get in all off the nooks and crannies that we showed.


Diane S
8/19/2020
Jerry Siafah came out to our house today for our quarterly service. He did a great job explaining what he was going to do and listening to my concerns and treating those areas.



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