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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Jason M
9/4/2020
Do not have this guy at my house again. He’s been here 3 weeks in a row and sucks!!! I’ve requested him not be at my house the last 2 times I’ve called. He shows up here ever again I will find another lawn service

R
Richard G
9/4/2020
My technician, Christian Kolleh, was here yesterday. I am so pleased with his work. He was on time and promptly began the service work. He explained every detail so well, and was so pleasant in doing so. I feel he totally understood what needed to be done and he did it! Great job. I tried to recommend him for a $5.00 bonus, but the link http://goaptive.com/wow is not working. Thanks. Rick Graft 14617 Orchard Rd, Minnetonka

fishproof22
9/4/2020
Our technician today was extremely nice and effective. He was able to explain everything he was doing, and why he was doing it this way. I was very grateful for his services today.

stownman
9/4/2020
Very polite and helpful. Concerned that I didn't have any further problems

Kyle A
9/4/2020
No one alerted me when service was completed and you had left the premises, so my garage door and back gate were left open and unlocked.

Quesha R
9/4/2020
Very nice, quick, efficient and knowledgeable. Came in and completed the job in a timely manner.

rdrivera77
9/4/2020
Very respectful and informative about what they were going to do. I appreciate the service, thank you

tsult18
9/4/2020
Wonderful and your men always happy and cheerful They listen to our needs and furfill!

Amy T
9/4/2020
He did a very nice job. Polite and corteous. Explained new treatments.

angeloti305
9/4/2020
Excellent, knowledgeable service. The technician explained the problem and provided several solutions. Thanks.

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