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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
3684akz
9/17/2020
I've had alot of spiderwebs on the house lately, and James took care of them all which I am grateful for. Also, he moved the bait box out of the garage to the side of the garage instead which is better for keeping pests out. Hopefully pests will not winter inside and stay outside instead! Thanks James.

T
Tim s
9/17/2020
Nice polite young gentleman who helped w our concern regarding mice and crickets visiting us

Roger W
9/17/2020
Did a thorough job with the re-servicing spray when there were crickets outside and inside the sunroom and around the house in general.

Michele E
9/17/2020
Edgar did a very good job treating my home for pests today. He treated the areas I requested and was very polite.

alnoor.lakhani
9/17/2020
My technician was great...friendly, fast, accommodating, and provided good service. Thank you!

T
Tom M
9/17/2020
Helpful and unobtrusive. Although could have arrived during the time scheduled and called before he arrived.

ldheman
9/17/2020
Technician was soliciting for the tip. Telling me that most of the technicians don’t do the detail job, like he was doing. My experience with all the other technicians are very detailed orentated and professional. I don’t like the unprofessional about Mike.

L
Liliana m
9/17/2020
Hi I just had Gregory come into my home and he was so thorough and he was so delightful and so pleasant and so professional I agree anyone that’s going to get services thank you Gregory

A
AMADO R
9/17/2020
Moses did a great job!! He called before arrival, came well prepared and wearing a mask, and was very thorough with all he did. Thanks, Amado Robles

A
Andrew G
9/17/2020
Was not aware they provided service to our home. No notice was left at the door and no one knocked at the door beforehand.

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