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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
D
David C
9/19/2020
Friendly, nice young man. Keep on doing a great job. Can I request him to back next time also?

David D
9/19/2020
Please do not do work at our property on Saturdays. Thank you.

K
Kathy
9/19/2020
Justin Braden provided service inside and outside my home. He retreated areas that seemed to be hot spots last visit. I’ve noticed much less insects since the first treatment and continue to see even less since Justin was here early this week. He was careful with my pets and reminded me to not let them come in contact with the spray while it was wet

K
Kathy
9/19/2020
Austin Blake did a great job. I was very satisfied with your service.

angeliacollier7
9/19/2020
I received a phone call and the technician was very attentive and willingly adhered to our requests.

S
Shekia M
9/19/2020
Michael was AWESOME! He was thorough, friendly, and quick. It's always nice to have a technician come that can make you laugh. Built rapport quickly. I hope we get to have him again! Really great experience.

Celina F
9/19/2020
Shaken provided a high quality service. He was very helpful and thorough!! He really did a great job!

jdsantos2016new
9/19/2020
Great service!!Mr Thank was very courteous and did a great job. This is the first time we had it done. Cant wait for the results. Thanks for your services! Sincerely,

cyberhusky
9/19/2020
Service was thorough and complete, technician was friendly, polite, respectful and genuinely interested in solving any pest control issues. Great service.

L
Leighton H
9/19/2020
In spite of being treated for rats, 4 of them chewed holes in my internet and were seen by the cable guy.

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