Aptive Pest Control Review
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
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19982 Customer Comments & Reviews
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I called twice and emailed once this week asking that this appointment be cancelled. During both phone calls your representatives, Rebecca and Tehoa, assured me this appointment was scheduled in error and the mistake would be corrected. I signed up for QUARTERLY service, not monthly, and my yard has been treated and my credit card charged THREE times in a less than a three month period. I did not authorize this frequency of charges on my credit card and I want an immediate refund. I am extremely unhappy with your service and your customer support. Please confirm in writing that this charge will be immediately refunded to my credit card.
His good , happy vibes , his nice ,
friendly and like his professionalism.
service done 9/19/20. The tech (Austin?) was friendly, helpful , efficient and was very careful of all the plants around my house.
I recommend him for the bonus-if you still do that (link did not work).
account 978888
J Bereza
Jason, the technician was wonderful and provided excellent service, including detailed explanation of what he was doing and what to expect going forward. He also promised to put a note on my file instructing future technicians to come through my garage door.
While I am happy with the service provided by Jason, the back office administrative support is deficient. I am a new customer who requested a follow up visit. The technician did not show up as scheduled. I called the company and dealt with an operator in Utah (while I am in Maryland). She could not reach the technician assigned to do my home. She promised to call me back to let me know when technician would come, but never did and no...Read More
Professional all the way. Took the time to explain what he was going to do and why. Great job
I have some pool floaties in the backyard patio and I did not appreciate how the tech just threw them around. Also, I have been wanting to cancel since I have had the most bugs come inside the home ever since I started Aptive
The technician Michael, was absolutely outstanding. He made sure to address every single concern that I had, I am a very happy customer. Thank you Michael for doing such a great job.
Jonathan Hampton did a great job. He asked if we were having any specific issues prior to performing the service and then confirmed what he did at the end.
Great job and shared some good information about the bugs and insects we are dealing with on our property.
wasps nest is gone.goodjob,america. Next time let us know you are at our house.I would have liked to acknowledge you. Thanks. this person desirves the $5.00
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