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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Barbara A
10/2/2020
The Tech was friendly and thorough. He checked in with me when he arrived and asked if there were any special problems for him to address. He walked around my house several time to be sure he got everything.

N
Norma M
10/2/2020
Miguel was very informative knowledgeable and professional. Would recommend Aptive Pest Contol for any home pest problem.

J
Jack M
10/2/2020
as always, I am satisfied with the attention given at our home and feel that my goals of pest control are being met.

abdulq.husain
10/2/2020
2nd time technician has not cleaned eaves properly. Still have webs and wasp nests hanging.

J
Julia V
10/2/2020
Erick Espinoza was polite. He was efficient and professional. Letting us know he would be taking care of us. He asked if we had any concerns

D
Denise
10/2/2020
This was probably the best service I have had since starting with your company!

kcresiski
10/2/2020
Technician was friendly, professional and did a great job. Asked what we may have issues with and made sure to remind us they would come back in between if needed. Great Service.

123chien2018
10/2/2020
hello I forgot to ask the name of the technician who came today but he was very nice and very efficient I will ask for him again if you tell me his name !! thanks for a work well done!

V
Vivian
10/2/2020
Heather is the MOST AMAZING Service Technician!! I went from Literally having at least 50 spiders (was bitten by a Brown Recluse in my home) to having 2 after 3 months!! Heather is thorough, compassionate, kind and a great Professional!! The products are great, but her dedication makes the difference!! #askforHeather!!

Delvon B
10/2/2020
The service rep was very professional and efficient. Had a pleasant demeanor n was fast and covered all the bases..Very well done. SALUTE!!!!

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