Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
Sarah A
10/5/2020
Our technician was very friendly and helpful! We've had an ant issue on our deck and he did a special treatment for us, which we really appreciated! He was very professional and accommodating - we've been very pleased with the service and look forward to sharing our positive experience with friends and neighbors!


M
Milly S
10/5/2020
To Whom It May Concern: James has service our home, two times and have exceeded our expectations. He is very educated, knowledgeable, and courteous young man. Excellent job well done. Thank you.


A
Angel H
10/5/2020
Wyatt sure did a magnificent job in responding to our concerns and addressing them. He made sure that he didn't leave until we were totally satisfied with what was of concern to us. Plus he's a wonderful young man, courteous, professional and not in a rush to leave for his next job.


Y
yungshik b
10/4/2020
Still so many spiders in my garage. Too many spiders! Please do something. Only a month passed since your last service. Thank you.


laurendiaz1123
10/4/2020
Did a great job appreciate the service 😊 Very professional and Nice


B
Bob D
10/4/2020
Steve was extremely helpful and friendly, and did a great job around our house. Thank you so much Steve.


Roderick P
10/4/2020
Very kind helpful and professional. He is an excellent technician. He was very helpful and explained what he would be doing and why.


robert92850
10/4/2020
I was at my home all day. No Aptive Representative came to my Dior or left me any note or indications that my home had been serviced. I inspected the ground around my home for indications of insecticide having been sprayed, and saw no evidence that anyone had been here at all. A day or two earlier, there was an Aptive truck parked two doors down from my house, apparently indicating that home was being serviced, but no one came to my home that day either. If Aptive can’t do a better job of making sure it’s customers are in fact being serviced, and making each customer have confidence and trust that the work is being done, I won’t be interested in continuing my relationship. Robert John...Read More


P
Phyllis M
10/4/2020
It started that he did back yard and front yard, this is untrue and I had to ask him to spray along the front of the back patio brick, had to show him the cob web under the front patio seat. We had 3 mouse or critter boxes in garage, he’s said really, I mean where else did it come from, then he examined all 3 like a minute each, not sure what he was looking for.


getmybags
10/4/2020
Michael did a great job. Explained everything. Haven’t seen a spider since. Great job!!



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control