Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
judeodu
10/8/2020
The technician is the most thorough technician that comes to our house. He takes time with his work, and always requests access to our pool area so he can service it. Thank you for doing excellent work each time!


luispenate
10/8/2020
I am very pleased with the level of service received today. Although they had to comeback to re-spray, he was extremely attentive to the problem at hand. He also had to come inside the house and he used booties to cover up his shoes, which I am extremely happy about and that was without me saying anything to him. This is exemplary service!!


davidyan85
10/8/2020
Max is the only technician came to take the nest at the roof down after several re service by other guys and carefully treated all other spots


E
Eva h
10/8/2020
John wagener was great. I would highly recommend him. Sprayed all over and helped to get rid of voles.


jayfaubion
10/8/2020
Ryan did a good job. He arrived early (he called first to make sure it was okay), and was friendly and professional.


joey.sweeney13
10/8/2020
I requested to have my house reserviced multiple times without any reservice happening. After calling and complaining I was scheduled another reservice to spray for bees and ants, as well as to place rodent boxes that were promised 4 months ago. The service technician was pleasant and I asked specifically when she called if she additionally would be placing rodent boxes in addition to the other service which she confirmed she was. After leaving (I was not home) I received an email saying rodent boxes were placed, but indicating no other service performed for the bees and ants in the backyard.


angeltjones2010
10/8/2020
First, its very interesting how the rating will not let me select anything but 4.5 starts! My review is NOT 5 STARS! Nevertheless...Technician was friendly and very professional. However, service was incomplete. (Not his fault) I called and scheduled service for indoor treatment of ants. Technician was not aware of this. Only treated perimeter of house & yard. Very confused as to why treatment was not scheduled correctly. The representative was aware that the issue was inside the home and that was what I was needing. I called customer service to voice my concern. He was also confused why service was scheduled this way. Stated someone will be back Monday to treat inside.. Unacceptable! Tod...Read More


L
Larry B
10/8/2020
Techs showed up on time. Everything was explained well. Service performed and contract executed at agreed upon price.


D
Dimitrios G
10/8/2020
Quan was very professional friendly and very nice! He answered all my questions and did a great service!


zdarnell
10/8/2020
Aptive is a well-run company and we are always happy with their service. Our latest technician, Nathan, was very polite and thorough, and he did a great job communicating with us. We love that we can call at anytime if we need a re-service.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control