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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
K
Kiet b
10/13/2020
I didn’t like how he wore his dirty shoes into the house and I feel like the service isn’t the same. The tech didn’t bother to sweep the webs and he did a lot of over spray around the base boards of the house. I think I’m going to look into another company.


racsorako
10/13/2020
Very helpful, understanding and thorough. Paid close attention to detail and did an overall great job. We really appreciate Bruce.


J
JOSEPH H
10/13/2020
Delorna Brown was professional, friendly and efficient. She asked me about the results of my treatments to date to make sure I had no insect problems. She called me ahead of time to make sure I would be home for the treatment. She is a great Aptive team member!


annfrances80
10/13/2020
Juan was friendly and courteous. He did a efficient job spraying my yard and house.


L
Lucille B
10/13/2020
He did a great job! It looks like he covered everything where we might have some problems. Thanks for a job well done.


dtrstena
10/13/2020
John did an amazing job. John was the first person to service our home and he set the bar and standards pretty high. He listens to our needs/concerns. He always has a smile on his. He’s throughly know his job and is detailed in his work.


E
Elizabeth H
10/13/2020
Technician was very professional and polite. He worked diligently while he was here.


Andrea R
10/13/2020
Johnathan did a super job, great guy, thorough job refilling bate traps and spraying the basement. Nice job and thanks!!


P
Prem
10/13/2020
I do not get how the service was done ? there was supposed to be appointment when you meet me face 2 Face and 1) Spray inside the house 2) Talk about Rodents


vanlieredvl
10/13/2020
Our technician is awesome and his service is excellent. Friendly, knowledgable and willing to answer any questions we have.



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