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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
kfeminella
10/21/2020
Did a great job outside but left before coming inside to complete the service. We are not always home when Aptive comes, so I wanted to be sure to have him spray inside but he did not offer and drove off after completing outside only

robinpieri
10/21/2020
Cory Crager was our technician today, and he did a great job, was very polite and professional, efficient and thorough.

mrsvarghese
10/21/2020
Albert is the best! He asked for any questions or concerns that I may have had and did a THOROUGH job.

J
J. C
10/21/2020
Polite and very professional. Called on arrival and explained action concerning the "Large" wasp nest and implemented it's removal. Thank you

A
Angela B
10/21/2020
James, your technician, gets 5 stars and my compliments for a job well done! He explained everything clearly after listening to my concerns. In my opinion, he should train all your technicians! Do you know that your other links do not work? I hope this review goes through because my first one didn't.

C
carolyn h
10/21/2020
He was very professional and reminded me to keep my pet indoors until chemicals dried which would be about 45 mins.

deborah.zagala
10/21/2020
Aa always, Alex did a great job! He listened to my concerns and suggested a new plan of attack to remove my unwanted house guests. Thank you Alex!!

mcmcavoy
10/20/2020
Clark was very polite and responsive to my concerns which included an increase in ants activity as well as continued treatments for scorpions in our yard. The scorpions have been better since the last treatment. They tend to nest in our neighbors palm trees which are not treated by Aptive.

Desirie S
10/20/2020
Very friendly and understood my issue and was able to resolve in a timely manner.

bio201.sc
10/20/2020
Thank you Christopher Toro for the curtious and the complete extermination servicing of our property.

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