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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
C
Cathy L
10/30/2020
James was a wonderful & thoughtfuls technician. He deserves an extra $5.00. Cathy Lehota

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Lloy G
10/30/2020
I was very pleased with the service I received today from Montana. He informed me of a few problems but assured me that he had taken care of them. I would use him again.

Cheri H
10/30/2020
Nicholas was the best tech I've had in a long time. Was actually thinking of canceling service but he was so polite and helpful I have changed my mind. Thank you Nicholas!

N
Nancy K
10/30/2020
Arnelle Checked with me for any specific problems and took care of the extra needs.

Henrietta F
10/30/2020
Thanks Americas, you did a great job. You talk to me about the brid feed at the back of the house which was nice, I have gotten it off. You also told me that there was not much you could do for the gnets in the house, but advise me on what to do, thanks for that also. Have a great and safe day Fatu

janett.ucles
10/30/2020
I don’t see any change bugs still around and come in to my house , I don’t like the service .

yvettecchase
10/30/2020
He was very nice, professional, and courteous. Made sure I was happy with everything before he left. Thank you.

Manny C
10/30/2020
He was good! Next time we were prefer he wears protective shoe when he gets in the house!!! We noted that pests targeted were ants and spiders!!! We hired your company preferably to get rid of mice in our kitchen and elsewhere ! Hope they will be addressed in the next visit !!!

Tedrick V
10/30/2020
Lana was great. Pleasant and very professional. I'd recommend her if you had a choice.

J
Jose m
10/30/2020
Nice guy kept it quick came early was through everything very polite

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