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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
R
Richard G
11/16/2020
Keaton was great. He confirmed his arrival time. Extremely punctual. He explained exactly what he was doing. Could not have asked for better service from him.

L
Lisa D
11/16/2020
Great guy! Was extremely impressed him and your company. Very knowledgeable.

Cynthia M
11/16/2020
Thank you so much! The technician today was very thorough! I appreciate his work ethic.

raylinder1
11/16/2020
Awesome job servicing the property. We totally appreciate the superb quality of service he provided. We enjoy the professional experience and was able to have all of our questions answered. Thank you! -The Linders

S
Shay N
11/16/2020
It is getting cold and we have an unwanted garage guest.... (a mouse) Our technician made us feel comfortable with his knowledge that Stuart Little would be gone!!! Thanks so much! I can sleep now....

S
Samantha F
11/16/2020
Jamal did a fantastic job. He was knowledgeable, friendly, and thorough. Well done, Jamal!

N
Nichole
11/16/2020
Perfect timing we just started to get sugar ants in the house over the weekend. The tech was very helpful and left traps for the interior as well. Thank you!

jepstein531
11/16/2020
Jahmiere Deas did an excellent job today. He was very friendly and willing to go into the garage and basement to spray!

scott.tieds
11/16/2020
This is the second time Michael has done our service. He is very thorough and professional.

T
Tom M
11/16/2020
Nice guy who is very efficient. I tried to give bonus, but the link did not work. Please re-send

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  • Residential and commercial pest control 
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