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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
katwoodu
12/18/2020
I was unaware of the service and wanted both the inside and outside sprayed. I assume the outside was done. However, it is expected to rain today. Unfortunately the service will be money down the drain. Next time, I would appreciate a courtesy text and/ or voice message notification.


nadinasingh
12/18/2020
Have respiratory distress after this spray- significant sneezing, eyes red and watering, nose running, nasal passages irritated. Unable to sleep in bedroom because of reaction. Not sure how tech sprayed in bedroom but wondering if it was too much/on the bedding?


N
Neil
12/17/2020
As always, Armando performs a top notch and thorough job and overall pest service. Please make sure he receives a terrific bonus so large that it totally delights, and if at all possible always schedule him as the tech for all future quarterly services at our home. Very please with aptive these days, so keep up the great work!


K
Karen B
12/17/2020
Polite, knowledgeable, and kept his distance and wore a mask. Looked up our next visit date and made sure I understood if we had any issues before that visit to call. Pleased with technician and service.


weymanpierce
12/17/2020
The technician was very professional and friendly. He explained what he was doing as well as the pesticides he was using, and what pests they were for. I was very satisfied with the service.


nancyrdhnewman
12/17/2020
I have been very pleased with Aaptive Pest control. They have never failed me. Emanuel called ahead. Understood my constant rodent problem repairing a trap and placing 2 more along with spraying. He was very pleasant to share my concerns making sure that I know to call in if any need arises.


B
Bill
12/17/2020
Grant did a thorough service treating our home. He was punctual and explained the service provided. Thanks


A
Annette F
12/17/2020
Went over everything he did and we talked about rodents. He found a hole and told me what I needed to do.


barbarahenderson752
12/17/2020
Great service he was nice ..he knew where to spray...he was great


G
GILBERT
12/17/2020
I have always gotten excellent service from all Aptive technicians, but Quentin went the extra mile with my 12/15/20 service. He has serviced my home a number of times, and has performed a top notch job every time, but I could see that he made sure that a even stronger barrier was establish around the house. I truly appreciate the courtesy and consideration that he provides each time!



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