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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
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Debby P
2/12/2020
Darrell Jones was our technician and did a great job with a courteous and caring manner. I wanted to go into the link to give him the review so he could receive the $5 bonus but it is not a secure site and I could not get in so please accept this as the review for this to apply. Thank you. Debby Pointer.

K
Kathy s
2/12/2020
Joe Perrin went above and beyond to give us great service. He was courteous and very professional.

RaNae L
2/12/2020
Tom is very knowledgeable and engaging. I am always happy to see him because of his expertise. I know it will be done right! Thanks again for a job well done!

Dawn K
2/12/2020
Very nice and professional! He even let me know I had a package that was dropped off in front of our garage where we couldn't see it. It was snowing and he grabbed the package for me.

C
Carol C
2/12/2020
Lance Mayfield did a very thorough job. Would recommend Aptive! Thank you. Carol C

capnlayr
2/12/2020
The technician was on time and courteous. Excellent service. Very knowledgable. I will recommend him to others.

s.torresfalcon
2/12/2020
Adam was as courteous and helpful as the last time, it wouldn't surprise me he will be promoted.

R
Roberta S
2/12/2020
A walk around the home and every nook was treated very well. Great job! Thanks, Roberta Seid

brian
2/12/2020
The technician addressed all of the issues we were having and took his time in ensuring that the problem was properly solved.

G
George h
2/12/2020
He was on time and treated both the inside and outside for pest control. To wet from rain for the granular material out from the outside but cover several ant piles and cleaned all cobwebs all around and sprayed both. Very good job. Well done

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  • Residential and commercial pest control 
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