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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
Man S
4/29/2020
Eric did what we asked for spraying chemical on the ground to get rid of ans. Good customer services and communication.

touchpoint.ch
4/29/2020
Hello - We had Aptive and Allan come to our home and provide pest control service for us last week. Allan was very courteous and helpful giving us great tips for pest prevention. We look forward to seeing him again next month and in August as well.

M
Mary W
4/29/2020
Fast service Good job around The perimeters of the house hopefully that keeps the insects from coming into the home

S
Scott S
4/29/2020
Clinton was very knowledgeable and professional. I appreciate the information he shared. You are fortunate to have such an outstanding person working with your company. Thank you, Scott Simken

Monica D
4/29/2020
Lisa is our favorite! She is so thoughtful with her recommendations, honest, and helpful beyond measure. She also uses safe practices with gloves, goggles, and safe distances. Thank you, Lisa!

robertinar74
4/29/2020
Great service. Called to let me know he was arriving as instructed. Very professional. Thank you 😊.

A
Alexander G
4/29/2020
Great service! Very polite and professional. Arrived early and always finishing quickly

weiruan.hvac
4/29/2020
Follow the policy of Covid-19 doing the exterior treatment. Very professional to cover the house and the yard.

Mary S
4/29/2020
The guy that came to my house this morning was really friendly. He waved hi and bye to my little kiddo who was excited to see him. He explained what he was doing & made sure to check in with me before he left. Wonderful service!

N
Nino
4/29/2020
He is very informative and explained what he be doing. He even told us to stay inside for a couple hours

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
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  • Environmentally responsible products
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  • Residential and commercial pest control 
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