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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,226 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11226 Customer Comments & Reviews
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The problem was completed quickly and the repair person was efficient and professional. Thank you.
TechCool send a technician in the morning and fixed the heater and thermostat problem. But after a few hours the problem came back. I called them back and sent another technician in the afternoon to find where the problem is. This time the technician took time to observe and with his magic hands, the problem has been resolved. The technician told us not to hesitate to call them back if the problem occurs again and we don’t have to pay another service call.
Very fast response time. Clarified the services I would get and took a good amount of time to explain things clearly. And assisted with senior discounts. I was very pleased with the customer service.
Erin was professional and polite.
Explained everything to me and gave me a Great price!
Great and knowledgeable service tech who not only fixed the problem the same day, but was on time. Great experience
Very personable and took the time to come out on a Fri night at 8 pm. Took 10 mins explaining why everything happened. Would us this service again
This is my second claim with Choice, and once again, they were unable to find anyone to service my claim (washer repair). Well, they were able to, but I would have had to wait a week with my laundry sitting in the undrained washer. I opted for a reimbursement, so I have to pay the repair company and the service person has to speak to the the reimbursement dept. to be sure the repair will be approved. I was kept on hold waiting for someone to come on for 10 minutes, and then was hung up on. The second call was a 7 minute wait. It isn't very nice to expect a busy serviceperson to sit and wait around for someone to take the call. Then I was denied shipping on the part I needed, so I... Read More
Set appointment via the website and the repair guy was out the same day!!! My dryer was fixed in less than an hour. outstanding experience I highly recommend!!!!! Would give 10 stars if I could.
Had a ghost flushing of the toilet. In less than 3 days plumber came and replaced the flushing valve. Just had to pay my service fee. So far it's working good.
Putting in a work order was easy and CS was very nice; however, dealing with the contractor was a nightmare!!! I don’t have time to explain via this format everything I experienced since dealing with 123 Appliance Repair; I will say the man is rude, not easy to deal with, and not considerate of others time. Since my work order was approved, I’ve been trying to set up an appointment for him to do the job. It’s been two days, and he has not been able to confirm when he can come out. I’m very upset due to this is during the Holidays and I need the oven to work!!!
I would suggest removing this contractor from your listing!!! Very poor service
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.