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🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Choice Home Warranty Review
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11,150 Customer Comments & Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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11150 Customer Comments & Reviews
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I am very satisfied with Combs Appliance repair . Received a call telling me they were on their way.
Very professional and diagnosed problem very quickly.
Would request their services again if needed!!
The agent I spoke with was very curtious and professional. he went over all the options including options for senior citizens. He was very helpful, and we thank him.
Stop trying to hustle your customers and give them what they ask for. All. The "manager deals" are ridiculous and shady. Of its not a contract then I shouldn't have to pay for all the years upfront.
So far I have not had a chance to use the warranty since I just signed up yesterday. I asked to be billed monthly for the one year program but when I checked my credit card statement this morning I found that I was billed for the whole year. I intend to call them back today and see if I can get this fixed. I will write another comment and let you know what happened
Great customer service and promotions! Hassle free and quickly received exactly what I needed.
Not very happy as I was told one thing and then something else was charged. This is not how business should be handed and I could have not paid for the service charge as it was stated when I called and ask three times and was told that I would not be charged. Then you have people stating to be the manager and not sure if you can believe who you are speaking with. Not happy at all! This will not be the last time you will hear from me as well!’
I made a service request on Saturday 3/17/18. On Monday 3/19 the repair company called to let me know they were too busy, that they were unable to come until the following Monday 3/26. I explained that my case was urgent, that my range oven stopped working completely and that I had only a microwave in the house. She suggested I called AHS. I did. I explained to the representative the urgency of my situation. She called several shops in the area (she said) but was unable to find one to come before Friday 3/23. I asked if I could call a repair company and have them reimburse me. Of course they refused. My rating is based on that they advertise 24/7 but fail to tell customers that... Read More
Ceiling fan motor went bad in our bedroom fan. Choice will only pony up for contractor grade fan WITHOUT THE LIGHTING KIT. If I want the lighting kit it requires more money. So looks like to me they want to replace apples with horse hockey. Will not be renewing with Choice, more like no choice.
Hi , Awesome people had to reschedule 3 times, but really satisfied with ncpd.
Thumps up.
Precious time was loss with the choice representative haggling over whether the repair would be authorized after 30 minutes of haggling with the representative the repair was authorized precious time with loss
Top Rated
Our Partner
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1/Day
- A+ Rating from the Online Business Bureau
- Covers Major Home Systems, HVAC & Appliances
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.