ConsumersAdvocate.org
1,643 Customer Reviews - see all comments
Disclosure: We receive advertising revenue from this partner. Learn more.
Byte™ is an invisible braces company that operates nationwide to allow consumers who need minimal to moderate dental alignment to receive treatment without expensive visits to the dentist. Byte's Smile Science technology was created by renowned celebrity cosmetic dentist, Dr. Jon Marashi, to design a personalized smile that complements each patient's face. Each Byte aligner treatment plan includes your first set of retainers free after you've completed your treatment. With your Byte aligners, you will also receive whitening foam to whiten and clean your teeth as they straighten. Plus, Byte offers additional whitening and cleaning products in the Byte shop to enhance your oral wellness both at home and on the go. Byte is headquartered in Los Angeles, California.
Holiday Special! Promo Code: BYTESEASONS100BBP
- Starting at $70/month
- My Byte App tracks progress and monitors treatment
- Free retainers, LED teeth whitening, and cleaner
- Exclusive HyperByte included for quicker and more comfortable treatment
- Dentist directed treatment with remote monitoring
- Works directly with leading dental insurance companies
Latest Byte Reviews
They took my money, refused to finish my treatment, then blocked me when I requested a refund.
BAD EXPERIENCE!!! I went thru the process and got the financing step, a rep walked me thru every and I was approved. Literally the same I received an email from Byte stating that they could not provide me with aligners due to my teeth crowding and that a refund would be issued within 5-7 business days. I contacted the lender 2 weeks later and they had not received the refund. It is a month now and still no refund received and it is impossible to get anyone on the phone. I emailed them and they stated the refund was issued but again lender has not received anything.
TL:DR: Not worth it. Sure, its cheaper than traditional options, but in the long run you might find yourself having to get traditional braces because Byte cannot fix your smile. It takes forever to hear back from customer service, and when you do, it still takes weeks to receive any new aligners needed. I would absolutely NOT recommend Byte. I had initially reviewed Byte, giving them 5 stars. However, they ask for reviews from people very early on. I think this is how they maintain very good ratings, and most people probably do not bother updating their review if things go wrong somewhere down the line. I was 9 weeks into my 21 week journey with Byte. Everything was going very... Read More
I love Byte! I’ve seen great progress with my teeth. You will not be disappointed. The check ins ensure you stay on track.
I have repeatedly asked for a refund for an impression kit that was held by USPS due to the wrong return address being used on the package that I received. When I notified the consultant of this he basically ignored my emails, texts and calls for 2 weeks before emailing me with a treatment plan? When I got over the delay and entire debacle he says I cannot be refunded for my kit. I sent multiple requests for support and nothing was done. Don't waste your time and money with a service that disregards your experiences and does not address your grievances. There are many other businesses that offer aligners.
Best and easiest customer service ever!!!! Easy to use service and support.
I am very unhappy with my experience. My bottom teeth are crowded, I paid in FULL at the beginning, I was told I can wear them only at night, but instead of switching aligners once a week, it will be once every two weeks. Well, that did not really work. I went through all the pain but saw very very minimal results after almost a year. I think byte might be mostly suitable for people who need very minimal adjustments, and mostly gaps in teeth, not overcrowdings. They also give you a 3D model of what to expect your teeth to look like AFTER you are done with your aligners which is not true. For example, I have one tooth on my jaw that is a bit sunken into my gum line, the 3D model they gave... Read More
Pros: The system eventually works and it's the only aligner I could find that you wear at night. Wearing at night versus the day is amazing. Cons: 1. I'm almost 9 months in and my teeth are finally able to fit in my retainers. Maybe it's my teeth, but the plan is made to switch out aligners once a week. It took me an average of 4-6 weeks per aligner before my teeth could fit in the next one. 2. The sales process could have been better. Their phone number on their website was out of service, so email was the only option. My sales rep kept forgetting who I was and I got sent someone else's alignment plan. 3. My home page says I MUST buy a new retainer by a date 6 months from when I... Read More
I am exactly half way through my treatment plan, and I am very pleased with the entire Byte experience so far. I started noticing my teeth straightening fairly early on which is amazing to me. I am super excited to see the final results in the coming months! I highly recommend Byte!!
I'm now on Week 12, and I can feel a difference on my teeth. I can tell they really care about their patients/customers as they check in on you when they think it's almost time for your next batch of aligners. They also make sure that you're on top of your treatment and ready for your next batch before sending them to you. Customer service is excellent. The aligners themselves fit great. I didn't experience any pain, only pressure on my teeth as they pushed them in place. Honestly, my treatment took longer than what was planned, but it was because there were days when I wasn't wearing the aligners for the recommended hours. Consistency is key to being on top of your treatment plan.
I'm on week 11 and I'm impressed with my progress so far! The process has actually been easier than I expected. I've had no pain from the aligners or the shifting of my teeth, and the foaming cleaner seems to be helping whiten them a bit. I've been overly cautious about shifting my teeth too quickly, therefore I've been keeping each set of aligners in for closer to two weeks instead of the recommended 1 week time frame...I can't wait to see the end results 😁
I have been loving Byte!! I am a little halfway through the night aligner treatment and am always so surprised at how seamlessly the process is going and how helpful their staff has been. My favorite part of the experience is the packaging and instruction materials. It made going into the treatment really fun and I’m always excited to open my next pack of aligners! The only thing that was a little tricky was understanding my insurance and FSA information, but it is really great that they offer insurance and FSA payment and their insurance team was really helpful in understanding the process. Overall I’m really happy about how the treatment was going! I noticed right away my teeth... Read More
I am overall happy with Byte. My smile journey has taken a little longer than expected but the Byte team has been very helpful.
Love using Byte! They send you everything you need to get started and help you if you don’t understand something. I’m almost done with my byte journey and my smile is so close to being perfect! Highly recommended 😊
This is the easiest process for aligners! Someone is always there if you need assistance or have questions. I've already noticed a difference in my smile and cannot wait until j see the final results!
The beginning process was really easy, the molding and pictures, all simple and I was helped really well through it all. Once I got the aligners they were really nice and everything received was good quality and comfortable. Customer service is well, always do checkups which is really helpful. I did tend to get lazy and sometimes miss some weeks but I was able to back track and walk through it with whomever I emailed about it. I don’t go through the payment process, my mom does, so I don’t have anything to really say about that but overall it’s been a good experience, I just wish I hadn’t gotten lazy. I can’t wait to get back on track and see what Byte can really do for me :)
Best aligners I have tried I seen a great amount of improvement on my teeth would recommend anyone to try them
Each time I call Byte with questions the customer service has always been helpful and good!
Best thing about them is their entire process is quite clear and easy to follow. It's great that you can just upload photos of your progress and someone will check it. I am 10 weeks into my plan, and so far haven't had any issues with the retainers or teeth pain, however have noticed my teeth have not moved as much as teeth simulation predicted. Probably the only negative would be that once you purchase the plan, the communication from their team seems to drop off. It seems the company has a strong sales focus, but I can't say whether their ongoing customer support and care process is any good. As someone who hasn't had any complications/teeth pain so far in the process, it's not an... Read More
I was nervous at first never having any braces or aligners before, but the Byte team answered all my questions and I have been super happy with my results so far and I am only halfway through my treatment! Super easy steps to follow and if you need the support team they are very responsive. Would recommend!
It's only been 2 1/2 months since I started using byte and I'm amazed at how quickly my teeth are aligning. The first week was rough, adjusting to wearing the aligners, but after that it's been pretty smooth going. The customer service at byte had been great. They respond within 24-48 hours when I've emailed or sent a text. I highly recommend Byte!
I tried three companies and Byte was the clear winner. They walk you through everything and provide constant support. The personal touch really went a long way in my making a decision. I'm in the process now, but have only positive things to say so far.
I have nothing but a great experience with byte! From when you order your impression kit to when you get your aligner and after, they are there to help you through out your journey. I made the right choice by choosing byte!
I am very satisfied with the transformation of my teeth. I would highly recommend Byte to anyone. The staff has been very courteous and helpful through my process.
The customer service has been unparalleled. The support team is patient, friendly, and always puts health and safety first. I’m so glad I chose byte!
To get started, patients order an at-home impression kit or schedule a free in-office scan with a Byte-affiliated dentist. If your teeth qualify, you'll see a 3D model of your future smile before purchasing your aligners.
Whether you start at home or with an in-office scan, your impressions will be reviewed to determine if you are a good fit for Byte invisible aligners. But don’t worry! If your teeth do not qualify for treatment, Byte will refund your money⎯no questions asked.