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Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
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They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
🔥 $150 OFF + 2 Months Free* - Plans Less Than $1 Per Day
- Covers Major Home Systems, HVAC & Appliances
- Free Roof Coverage, No Inspection Needed
- Custom Plans With Flexible Pricing
- Request Home Repairs 24/7
Latest Select Reviews
If i can give zero rating to this company i will.The worst company i ever had.First of all they make you pay for the technician to go to your house and then just cover your appliance repair or replacement for the same amount.This company ia a SCAM!!!!
Do not do business with this company. My furnace has went out a few times. They are terrible about getting any repair person out to you on anything. They deemed a washer not fixable and gave me 300 towards a new one. Furnace isn’t repairable and they want to give me 135.00. When I sat this plan up, the sales guy was so convincing. We will give you a comparable item at no cost to you, if it’s not fixable. That’s a lie. Also don’t tell you that it’s parts only policy. I have used 4 different warranty companies over the years and this by far is the worst one. So upsetting. I have been paying for this service for a year and not happy at all!!!! Save your money and go else where. I would give... Read More
The company does not have BBB. And with these reviews how can you recommend them ???? Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews. Look around . They are making all these claim to repair or replace and they dont... I have all this hype but then when I want my dishwasher repair I wait. and wait and they have no service guy so I get my own. It needs a new motor.. They will give me $125 ( and my $75) because after you pay and sign they send you 27 pages with the tiniest print I have ever seen. no they dont care how old they are but the deal changes. they should be labelled as a scam and thrown out of CALIFORNIA for preying on the... Read More
This is the worst company to deal with. Please do not make a mistake to sign with them. They have repeatedly come up with excuses to neither service nor reimburse for the claims. At the time of signing up, the sales person assured he made a note about the premium policy and total aggregate limit, so claims would be approved to repair or replace the units. Every time you file anything, they refer to fine print and clauses what have a totally different amount for allowance and caps per item (10% of repair costs). Its sheer bait and switch and repenting signing with them for a 3 year coverage plan. CANCEL in the first 30 days if you have recently signed. Save your money and be extra cautious... Read More
I AM WRITING THIS IN ALL CAPS BECAUSE OF MY ANGER WITH THIS COMPANY! THIS COMPANY IS A BIG SCAM DO NOT DO NOT USE THEM! THE CUSTOMER SERVICE IS HORRIBLE THEY DON'T RETURN PHONE CALLS WE HAD AN AIR CONDITIONER IN ARIZONA GO OUT JULY OF 2024 WHEN IT WAS 113° OUT THEIR RESPONSE TIME WAS AT LEAST 24 HOURS BEFORE EVEN GET A VOICE RESPONSE UNACCEPTABLE!! WE USED OUR OWN BUSINESS AND GOT IT FIXED THE NEXT DAY FOR JUST $250 AFTER 8 WEEKS THEY REIMBURSED US $155 THIS IS A TRAVESTY AND A SCAM DO NOT GET THIS INSURANCE THEY ARE NOT CUSTOMER SERVICE ORIENTED WHATSOEVER!!!
From my experience with this company I would say don't waste your money. Called them on the gas range ,technician said had to order parts. After several months wait and when we called him he said they don't work on this brand, can't do anything. Refrigerator had a problem, technician couldn't repair it and they offered $200.00 towards replacement. Furnace and water heater had to be replaced. Water dripping and extinguishng pilot light not covered. Furnace checked by company we called, Home Depot, not good enough, as there representative didn't check it first. So our claims denied. Check the fine print on each item before spending your hard earned money. Because each item has a list... Read More
Very customer friendly and informative. Got me most discounts and best deal for me.
So far so good the representative who called me was very attention to my request. She was professional as well as understanding and I truly appreciate that.
I have made 3 claims and had good service with each call and response . I recommend Select Home Warranty
Be ware!!! Big scam! When you make a claim, the company can’t fix the problem. They want to replace the unit( dishwasher in my case) For a $1000 unit Select Home Warranty authorized only $100. I can’t believe they got my money!!! Stay away from this company or you will be sorry!!!
I have had nothing but positive communication with Select Home Warranty. Every person I have spoken to has been not only very polite but also very knowledgeable and polite. I have already recommended them to many friends and family.
We reached out on several occasions to utilize the policy we paid for. There were repeated delays. The company was never able to provide a technician to go out to our property. We were required to provide our own, which we did. When we contacted them with the information that the professional we paid to go out to review the appliances and the furnace and the HVAC system, we were asked for photographs, which we provided multiple times. We were then told that no one could help us because suddenly the appliances that this company was happy to take our money to insure were no longer covered. Or we were offered the absolutely ridiculous quote of $150.00 to replace a dishwasher. Despite... Read More
I had them for a year and they were a MESS! They didn't have any contractors in Lake Havasu and I wasted a years contract for nothing. Absolute WORST CUSTOMER SERVICE EVER! I'm with a new company now that operates like it should and I'm grateful! AVOID SHW AT ALL COSTS!!!!!
I had this insurance for over a year, and when my dishwasher that came in the trailer house I bought brand new in 1984 (I still live in this trailer house ) the dishwasher quit working right. (they don't make parts for it anymore) so they said they would only give me $120. 00 for the dishwasher. but I could only get the $125.00 when I proved that I bought a new dishwasher and had it installed. had to take a picture of it installed and also a copy showing I paid for the dishwasher. and I wait and no check 2 months go by still not check of course I was paying $35. 00 a month for this insurance. I finely told them to cancel the insurance and they said they would charge me... Read More
For the 2nd time SHW has denined our claim first to replace the Water Heater because of something that the contract stated about the Water Heater. So we ended up having to replace it at our Expense, then yesterday our Refrigerator broke and the repaiman said that it would cost $2,100 to replace all the parts that run the coolent and the pump. But once again becasue of the policy it doen't cover my refrigerator because of the manafactures installtion the contract once again doesn't cover and How am I suppose to know that? So now once again we have to buy a new Refrigerator because this company finds anyway in not paying for a replacement which we already ordered an new Refrigerator and NO... Read More
I want to cancel my Select Home Warranty. Who do I contact to make this happen? Do I need to send a letter or what? This has been the worst experience from any Home Warranty Company I have ever dealt with. You should be ashamed to call yourselves a real company. I would give you zero stars if that was possible. My policy is for extended years so I want to get my prorated return as soon as possible.
Claim was denied. because a hot water system was rusty! A system would have to be brand new to have even a little to no rust. Then it would be covered by the manufacturer, & I wouldn't need CHW.
watch out for the fine prints! they do not cover a/c leaks. That is fine but if the leak can not be repaired, then now you will have to pay for the part replacement. In my case, it is the evaporator and the technician's report explained that it can not repaired but because it was a leak, I am on my own.. no home warranty. I recorded the whole conversation and it is impressive the lack of care for the customer. They stuck on the leak part of it and now I am not covered for this a/c issue. DO NOT BUY THIS WARRANTY.... I should upload the conversation so new customer can experience what coming their way if they get this company warranty
This is a horrible company, I truly don’t understand how they have a five star status , there customer service is horrible there service is not how the sale person pitches to you to buy, yes you can file a claim and get someone sent to your home for repair, it’s what happens through the process , you appliances will not be fixed according to them , trust me you will have to come more out of your pocket cause they will only allow a small fee for the repair to go toward you actually having to pay for the repair yourself , and god forbid you try an cancel they put you through the ringer . The professionalism in the tactic is so in business like. On top of them charging you a $75 fee to cancel... Read More
Your information is actually completely inaccurate regarding coverage limits:
“For heating or cooling equipment (hvac), the repair/replacement allowance is $3000. For appliances, plumbing and electrical (non-heating or cooling) the repair/replacement allowance is $500. For additional coverage options the repair/replacement allowance is $400”
If I had to choose between jumping in a tank with 100 sharks, 40 electric eels, and 10 killer whales or doing business with Select Home Warranty, I’d choose the tank. You’ve been warned. Please note that all positive reviews you read on this post are from peoples initial customer service experience and the low price…That is the point. They have to be nice and affordable to get your business. Read the comments of the people that actually had to file a claim. Don't be fooled.
Have you ever heard of ‘Bait and Switch’? Well, I ‘ve had plumbers come out and increased their prices and stated additional work was needed to complete the task at hand. Select warranty agreed and I had to pay much more than agreed upon.
I have had an experience beyond terrible with Select Home Warranty. Do not use them.
And trying to cancel my policy took three separate tries, with over a dozen attempts to persuade me to continue. It was only when I starting crying (I faked it) did the person relent and process my cancellation.
Prior to that I had waited 5 days for Select to find a provider to service my furnace. When they confessed they could not find anyone and said I should go ahead and find someone myself , it took me 10 minutes. The bill was $600 and Select said they would pay only $400 because they did not cover labor but parts only. This is not how the contract reads.
I have submitted 3 claims over 3 years for different items. All 3 have been DENIED and when you call for help it is an operator from outside of the country with limited English. The claims administrators look for verbiage in the technicians report to deny liability.
Had for 3 years. Been waiting for service for 11 days. On top of that I can't understand any of their phone reps!!!