Rocket Mortgage offers more options for FHA loans than most companies, which allows consumers to select the loan term that best fits their needs. In addition to the usual 15-year and 30-year fixed rate mortgages, they also offer 20-year and 25-year fixed rate mortgages, as well as a 5/1 adjustable rate loan. The minimum FICO score is 580, which is higher than FHA's minimum, but still lower than many other companies, which will only approve FHA loans for people with scores over 600. Rocket's website doesn't specify their minimum or maximum FHA loan amounts. However, the FHA sets limits that vary from county to county, and the maximum varies from $331,760 to $765,600 for a single-family property.

Rocket Mortgage aims its services at people who don't have time to waste when applying for a mortgage. Rocket uses its vast network to access consumers financial and employment records to eliminate the need for paperwork. The entire loan application and approval process is done online, and according to Rocket, consumers will get a decision within minutes. This makes Rocket Mortgage a good solution for people trying to shop in competitive housing markets, since they will be able to get approved fast and make a confident offer to the seller. Rocket also has very convenient business hours, as they are available until midnight ET on weekdays. These hours may be particularly beneficial to people on the west coast. On March 30, 2020, the company addressed how the coronavirus pandemic might affect the mortgage process in some areas. It stated: "Even though shelter-in-place orders are in effect in many areas of the country, the mortgage process can still continue. Appraisers, closing agents and other people who need to enter your home can still do so under the shelter-in-place order. In some cases, we even have alternative ways to complete these parts of the process that don’t require entering the home. We’ve made a slight adjustment to our rate lock process to accommodate shelter-in-place orders. Under normal circumstances, you’d lock your rate before underwriting begins. In areas where shelter-in-place orders are in effect, we can’t offer long rate locks because everything is changing so rapidly. If you’re in one of these areas, you’ll simply lock your rate closer to closing day."