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Rating: 9.1 / 10 (Excellent)
Disclosure: We receive advertising revenue from this partner. Learn more.
Consumers Credit Union is based in Illinois. The company offers personal and business banking solutions, including checking, savings and money market accounts, certificates of deposit, loans and credit cards. It only has 10 branch locations but its powerful mobile and online banking tools enable you to manage your money from anywhere.
 

How Do We Rate Consumers Credit Union?

Breakdown

4.5/5
Account Features
4.8/5
Fees and Restrictions
4.4/5
Support, Reputation, and Financials

Our Overall Rating: 4.6 / 5 (Excellent)

Consumers Credit Union is a solid option for anyone interested in a free checking account with strong online and mobile banking features, but its Rewards Checking account is where it really shines. It offers APYs as high as 4.09% on balances up to $10,000, which is more than what some high-interest savings accounts offer. Plus, there are no monthly fees, minimum balances, or minimum deposits you have to worry about. Few other banks or credit unions offer so much with so few strings attached, so it's worth a closer look if you want a place that will keep your money safe and help you grow it at the same time.

Consumers Credit Union Account Features

Account Features - 4.5 / 5

Consumers Credit Union offers a variety of personal checking accounts, but it's best known for its Rewards Checking account, which offers APYs as high as 4.09% for customers who meet its requirements. It doesn't charge monthly maintenance fees on any of its accounts and it reimburses you for all ATM fees if you meet the minimum Rewards Checking account requirements. While it only has a few branches in Illinois, its online and mobile banking features make it a viable option for residents of any state.
Types of Checking Accounts
Free Checking Accounts
Online Checking Accounts
Student Checking Accounts
Joint Checking Accounts
Business Checking Accounts
Interest Bearing Checking Accounts
Money Market Checking Accounts
Methods of Deposits
Mail Check
Mobile Check Deposit
Physical Branch
Wire Transfer
Online Transfer
Direct Deposit
Integration with Other Online Accounts
Savings
Retirement Accounts
Loan Accounts
No-Fee ATM
No-Fee at Network ATMs
Reimbursement for Domestic ATMs
Reimbursement for International ATMs
ATM Locations
Consumers Credit Union has a network of 30,000 surcharge-free ATMs nationwide.
Branch Offices
Consumers Credit Union has 10 branch locations through Illinois.

Interest (APY)

4.09%

Overdraft Protection

If you opt into overdraft protection, you'll pay a $30 fee for each item paid by overdraft privilege.
Integration with Mobile Payment Services
Apple Pay
Google Pay
SamsungPay
Card Blocking
No
Pay Bills Online
Yes
EMV Chip Technology
Yes
Bank Checks
Yes
Mobile App
Yes

Consumers Credit Union Fees and Restrictions

Fees and Restrictions - 4.8 / 5

Consumers Credit Union charges surprisingly few fees on its checking accounts and doesn't require you to maintain a minimum balance or make a certain number of deposits each month, though you could incur an account inactivity fee if you don't use your funds for an extended period of time. Its other fees are typical of banks and credit unions and shouldn't affect the majority of its customers.
Maintenance Fee
None
Minimum Balance
None
Minimum Monthly Deposit
None
Minimum Number of Transactions
None
Other Fees
Incoming Wire Fee
Stop Payment Fee
Insufficient Funds Fee
Deposited Item Returned Fee
Bounced Check Fee
Dormant Fee

Consumers Credit Union Support, Reputation, and Financials

Support, Reputation, and Financials - 4.4 / 5

Because Consumers Credit Union is a relatively small credit union, there aren't a lot of customer reviews out there, though the ones that are out there are largely positive. The company doesn't offer 24/7 support, which is not unusual among smaller credit unions, but it is available six days per week and has multiple platforms where you can reach out if you require assistance.
BBB Rating
B+
BBB Total Complaints
BBB Resolved Complaints
30
Date Collected
2019-08-22
Year Founded
1930
Live Help 24/7
No
Customer Support Hours
M-Th: 9am to 5pm CST, F: 9am to 6pm CST, Sat: 9am to 1pm CST

Contact Methods

  • Phone
  • Email
  • Chat
  • Social Media

Company Profile

Full Name
Consumers Credit Union Personal Checking Accounts
Company Website
https://www.myconsumers.org/home
Headquarters
1075 Tri-State Pkwy., #850, Gurnee, IL, 60031
Top Rated
Our Partner

Earn Up To 4.09% APY*
  • ATM Fee Reimbursement
  • Online and Mobile Banking
  • Write Unlimited Checks
  • Federally insured by NCUA
*On Balances Of Up To $10,000
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