Bank of America Checking Account Review
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Headquartered in Charlotte, North Carolina, Bank of America is a trillion dollar financial institution established in 1874. Today, BofA operates throughout the nation and in more than 35 countries worldwide, including Europe, the Middle East and Africa, Asia Pacific, and the Americas. The institution offers both personal and commercial banking products and services that go from student banking and credit cards to home and auto loans and a full range of investment products.
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Customer Comments & Reviews
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we have experienced multiple frustrations with both bank of america and merrill lynch this year, to the point we are left wondering how it got to be so bad on their end.
as a result, we have:
sold our boa stock
closed out both boa credit cards
closed our our boa checking account
paid off our recent boa auto loan
begun the process to move our merrill ira and stock trading accounts
i believe my wife would also sweep their footprints off the sidewalks if possible.
caveat empt
Worst customer service ever. They closed a ton of locations. Very few of their employees at open locations knows what they are doing. If you can’t do it online it probably can’t get done at a branch location (assuming you can find one). They are big and they don’t care about customer service.
Rating is actually zero - i have had a checking account with BoA for 15 years. BoA closed my checking account without notifying me. Account was closed within two days of my payroll deposit (October 8th, 2021). Needless to say, because my account was closed i could not get any money from my payroll deposit. I called BoA and they said the account was being closed and that a cashier's check would be sent for balance. i asked when this cashier's check would be mailed, and was told account would be closed on October 13, 2021 and a cashier's check would be mailed. I called on October 13th for status of cashier's check and was told the account would not be closed until October... Read More
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