Endurance Car Warranties

Rating: 10 / 10 (Excellent)
132 Customer Reviews - see all comments
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Founded in 2006, Endurance is a trusted leader in vehicle protection plans, offering direct coverage without middlemen. With award-winning customer support and acceptance at over 350,000 repair facilities nationwide, Endurance helps drivers save on costly repairs. Backed by industry recognition, it provides reliable, flexible plans tailored to various budgets and needs.

How Do We Rate Endurance?

Breakdown

5.0/5
Plans & Service Contracts
5.0/5
Claims & Repairs
5.0/5
Reputation

Our Overall Rating: 5 / 5 (Excellent)


Coverage Overview

Key Facts

Plan Types
Powertrain Coverage
Named Component Coverage
Exclusionary Coverage
Types of Vehicles Covered
New
Pre-Owned

Coverage - 5 / 5

Endurance offers a total of eight vehicle services contracts. You can pretty much customize your coverage so that it suits your needs perfectly. The company offers both traditional repair plans under its five breakdown protection plans, plus the option of adding routine maintenance coverage by choosing one of its three EnduranceAdvantage™ plan options. Endurance covers the systems and components you'd expect it to, plus maintenance coverage up to $3,500 per year through Advantage. Through its wide range of personalized protection, you can find the plan that's right for you, with prices increasing as you choose more comprehensive coverage. Endurance sets itself apart from the competition by offering specialized coverage on high tech components, factory navigational systems, commercial vehicles, and hybrid/electric vehicles. In addition, all Endurance vehicle service contracts include 24/7 roadside assistance and a free year of the Endurance Elite membership, including $2,000 in benefits like key fob replacement, tire repair and replacement, towing, fuel delivery, lockout assistance, and more. Endurance does limit its payouts to the trade-in value of the vehicle covered in the contract.
Limit of Liability: The average trade-in value of the vehicle as provided by the NADA Guides or the purchase price of the vehicle as provided by a bill of sale.

What does Endurance cover?

Powertrain Coverage

  • Engine
  • Transmission
  • Drive Axle Assembly

Specialty Coverage

  • Commercial / Business Use
  • Hybrid / Electric Vehicle Components
  • Factory Navigational System
  • High Tech Electronic Components

Component Coverage

  • Factory Air Conditioner
  • Brakes
  • Engine Cooling System
  • Electrical Components
  • Front & Rear Suspension
  • Fuel System
  • Steering

Routine Maintenance

  • YEARLY REGULAR MAINTENANCE:
  • -Up to 3 oil and filter changes
  • -Engine diagnostic exam
  • -Alignment check
  • -State safety inspection services
  • -Tire rotation
  • SPECIAL, ONE-TIME SERVICES:
  • -Brake pads/Shoe replacement
  • -Cooling system maintenance
  • -Front or rear wiper blade replacement
  • -Battery replacement
  • -Scheduled service coverage
  • *Included on all levels of EnduranceAdvantage coverage plans.

Additional Benefits

  • Roadside Assistance (Out of Gas, Dead Battery, Towing, etc.)
  • Substitute Transportation
  • Trip Interruption
  • Roadside Assistance

Exclusions

For a full list of Endurance exclusions, check out this page.

Claims & Repairs

Claims

Deductible Options
$100
Maintenance Records Required for Service?
Yes
Waiting Period
30 days and 1,000 miles

Repairs & Service

Repair Facility Selection
In-Network Only
Number of Mechanics
350,000

Claims & Repairs - 5 / 5

With Endurance Warranty, repair claims may be submitted after the waiting period has been completed, generally 30 days and 1,000 miles. Deductibles are typically $100 and must be paid before the claim is to be approved. The company also pays all covered claims up front, so customers don’t have to incur in high out-of-pocket expenses or wait to be reimbursed. This approach is quite different from that of other companies, increasing the value of Endurance policies and highlighting the benefits of their customer-centered business approach. To further differentiate themselves from other competitors, Endurance offers car warranties that are honored wherever there is a licensed, authorized repair facility. Unlike other car warranty companies that only approve repairs at specific locations or charge extra for repairs that take place in shops outside their network, Endurance’s warranties can be used anywhere, regardless of state lines. That means that if you’re away from home when you need vehicle repairs, you can still receive the services you need without hassles or additional expenses.

Endurance Service Contract

Contract Details

Vehicle Inspection Required for Contract?
No
Transferability of Warranty?
Yes

Sample Contract

Endurance provides a sample contract for potential customers on its website: Endurance Sample Contract

Plans & Service Contracts - 5 / 5

Endurance does not require vehicle inspections for the warranty coverage to begin. Making things even easier, not only is a warranty transfer allowed to a new driver or new vehicle entirely, but cancellation comes with a money-back guarantee within the first 30 days. Endurance calls this a “review period” in which customers have the option of canceling their auto warranty if they decide the product doesn’t meet their needs. However, there is one caveat. After the initial review period has ended, if a cancellation is requested by the customer a pro-rated refund may be granted depending on claims paid out and policy time/mileage used. For more information on Endurance Warranty plans and policies, visit the company’s FAQ section under the resource center. There you will find answers to the most pressing questions consumers have about extended auto warranties as a whole, as well as company-specific details regarding policy options, coverage, and claims.

Company Reputation

Company Details

Year Founded
2006
Vehicle Protection Association Member?

Customer Reviews

Trustpilot Rating
3.6 out of 5
Date Collected
2021-01-05

Reputation - 5 / 5

Endurance has been in business since 2006. The company holds a 4.2 out of 5 (“Great”) rating at Trustpilot.com with more than 1,600 consumer reviews, as well as a 4.9/5 (“Excellent”) at ShopperApproved.com with more than 473 customer reviews. Currently, Endurance is not rated by Better Business Bureau.

Contact & Additional Information

Homepage URL
Company Phone
(866) 918-1438
Headquarters Address
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062
Mailing Address
400 Skokie Blvd. Suite 105, Northbrook, IL, 60062

Top Rated
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Latest Endurance Reviews

J
Julie

2/10/2025
RUN!!!! don't walk from this company. They are SCAM ARTISTS!!!! I wished I would have read the reviews before purchasing the warranty. First time using, the adjuster was in total agreeance to what happened and said it was 100% covered. Then they turned in a report that said differently. My transmission needed replaced. The flux wheel broke apart and busted other components; therefore, requiring a new tranny. They turned my claim down and would not give a direct answer as to why. The mechanic (a Ford Dealership) called and spoke with the "Claims department" many times also. He was just as baffled as the rest of us. They said they would pay for the fluxwheel, just not the other... Read More


mrhotrod82

1/3/2025
Avoid at all Cost!!! I will start by letting you know I have been in the automotive industry for 26years and worked with brands such as Oldsmobile, Nissan, Suzuki, Toyota, and Lexus. I have definitely seen my fare share, but in all those years I have never personally dealt with an Extended Warranty company that is so vague and deceptive as Endurance has been. After purchasing a luxury vehicle with the company who claims to be the "BEST", I thought I had piece of mind that no matter where I may be traveling, my wife would be taken care of and could have her vehicle repaired without assistance from anyone. 6 months after purchasing the warranty there was an issue, the vehicle... Read More


E
Erin

11/4/2024
DO NOT BE FOOLED! I’d give 0 stars if that was an option. They sell you this insurance like it is the best thing ever, when in reality it is the exact opposite. We purchased our plan in July after purchasing our truck earlier this year and making the mistake of not getting a dealer warranty. We have now made the decision to sell our truck, and so we no longer needed the warranty plan. We called Endurance on October 28th to cancel, and we got connected with Jason. He was totally rude, interrupted me when I tried to speak, and kept saying the same things over and over. He was accusing me of lying and saying that another company was coaching me to say the things that I was saying when I asked... Read More


eol8887

10/9/2024
Endurance auto warranty BEWARE. The salespeople quickly become rude if you try to pin them down on a specific question. Maintenance records are the key. If you buy a used car without proper and complete maintenance records before your purchase, they can and will deny your claim. Even for major “covered” items. Their line, “We are not responsible for your decision to buy a car without the proper and adequate maintenance history”. That’s it. Simple Standard Legal Boilerplate. If you call in a claim, they will look for an inadequate maintenance record on that item/part. Unless you have proper documented proof of maintenance services performed, at the proper intervals, from the... Read More


jessaz1960

9/18/2024
WOW thank goodness I read reviews. I almost bought this Know lotta friends was gonna Buy...all these bad reviews can't Be wrong...you get money to do A service when it's time to pay Up .you say no...shame on you


John A

8/30/2024
My back up camera went out when I put in my claim I was told it was not covered


G
g.

8/27/2024
I wish I had read more of the comments before taking out this insurance. But, I trusted Richard Karn. I have paid for 3 months. Was my waiting period. That and 200 miles. I go to turn in a claim and was denied. Said it was a pre-existing condition. I thought that was what the 3 months was for. I did not know anything was wrong till I took my car in for oil change. BEWARE!!!!!


B
Belford

8/26/2024
FAKE rating! Endurance is a disreputable company with the shadiest practices. They even have a fake help to tell people how to spot scams. THey are scammers in my opinion


themystros4

7/1/2024
Horrible and won’t give my full payment back in one day of signing up?? Agent said items were covered in their “Platinum” plan to get me to sign up and take my first payment. I then again asked the agent if these items were covered and she said yes and my full payment at that time could be refunded in the first 30 days. Then emailed me an exclusionary list after signing me up only to find out she lied. Now 48 hours later Endurance will not refund my total first payment and is trying to keep some $29 processing fee. Outrageous. Don’t give this company a dime. Now I have to go through my CC company and report them and their charges.


A
Amy D

6/11/2024
Not happy at all!! First Roadside Assistance said my co tract could not be located so I could NOT get a tow!! Then they refused to accept my repair centers hourly rate because he charged $25 less on a prior claim that was YEARS AGO!! So my take is that Endurance does not think inflation exists and that people shouldn’t rise prices to cover their increasing costs of doing business! My guess is they are all still paying less than $2.00 for a gallon of gas in 2024. Since no one should raise their rates!! Once this repair is complete I will be shopping for a new warranty provider!!


Brent G

4/2/2024
This company is horrible. Will not communicate with the customer. Cannot speak with a supervisor. They try to use after market parts to fix your vehicle. Stay away from this company. They train there adjusters to say nothing is wrong with your car during inspection so they don't have to pay


Jerry W

3/12/2024
This extended warranty is a scam. They go out of their way to deny a claim. I highly recommend no one deal with this company. I wish i had never heard of them and wasted my money with them. I exceeded the one year time for an oil change by 10 days because i was out of the country. The car was 3000 miles under the recommended 10,00 mile change recommendation. This is a poor excuse for not honoring my repair.


debi.rice2

2/29/2024
I called to cancel my policy because I purchased a used vehicle not realizing an alteration had been done to it. I purchased the vehicle thinking it was originally sold the same way I purchased it. When I needed a repair, it was declined because there were "after market tires" on the vehicle. I called to cancel my policy, and the account person I spoke to was one of the rudest people I have ever had speak to me. Perhaps this gentleman felt it was okay to speak to me in that manner because I am a female, and he thinks I don't know anything about cars, but for a company that claims they will help you in any way possible, that is NOT what I found.


Paula S

1/8/2024
WORST decision I made going with Endurance. Your going to tell a dealership that the information on an engine rebuild or replacement is wrong?? Dealer has had our car for almost 3 months. They have had to chase someone down and call every day for 4 weeks to get a response. Then the dealership tells you what is wrong with the engine and you want it torn to verify it at $1,800 out of my pocket. They told you it was an engine issue. We gave you copies of our service records, it was not something we did~ You can bet I will tell everyone I know not to use this warranty company


S
stefan.richardson1

1/7/2024
Worse warranty company I’ve ever dealt with. Soon as you I had an issue with my rear differential even though I had commercial warranty coverage I was still declined . Then when I tried to get my money back they told be I couldn’t. So I wasted my money for a year thinking I had coverage paying them . I was better off saving that money and fixing it when it was needed. I wouldn’t recommend this company to my worse enemy


J
James

12/22/2023
The driver's seat failed in my car so I brought it to a local Honda dealer to get it repaired through Endurance. It says in my contract that this would be covered. They sent a third party inspector to take photos of the seat. I have no idea if they actually sat in the seat which would've quickly shown them that it was broken. Instead Endurance rejected the inspectors' photos and had Honda take photos twice, both of which they rejected. The back and forth was tedious with Endurance and the Honda service center which ultimately took three weeks. Bottom line I had to pay out of pocket $2,800 for the part and labor plus $1,600 for the car rental. This cost me $4,400!!!


Robert J

10/22/2023
i was informed leaks were covered. I had an oil pan leak and when the company evaluated it they said it would not be covered because the car was over 150000 miles my warranty is 5 years or 50000 miles which would cover me beyond the 150000 miles I have right now 183000 and the warranty has 42000 more miles to cover


gregory.hacopian

9/16/2023
I asked you for a list of businesses that accept dealing with you. I have not received a reply. Every dealer and car mechanic in my area I've asked have REFUSED to deal with you or ANY OTHER CAR WARRANTY business. I live in Ashburn in the northern Virginia area. Please send me a list of businesses that would agree to deal with you before I sign up. The reason they refuse to deal with you is because you don't make full complete payment for repairs done, and the car owner is eventually forced to pay the balance in order to get the car back. If this is true, then its a terrible lie to say that you pay all the car repair costs, minus the deductable They also said that if a certain... Read More


A
Ankur

3/19/2023
I bought the policy from endurance approx 3 months back and was told that almost every thing is covered. I went for my car service few days ago and came to know that there are issues with gaskets and the cost was 1600. I thought it will be covered and unfortunately Endurance denied, and gave a stupid reason that it's not covered standalone. Does not make any sense, it is part and can be damaged independently. Don't know how this is no 1 company when straight forward gaskets are not covered.


teparker7

2/14/2023
I haven't had a real need to use the warrenty until now ,oddly enough the contract is over in less then 2 weeks. And now with hic ups like;company agents taking over 5 days (weekends not included) to come "LOOK AT the work that is needed to be approved"/misspelled email information /agents that can't find correct contract data/,inability to open emails of receipts needed for rental car refunds////Why don't they just say; be glad we paid for your repairs but we will not refund your rental fees. ( I'm sure they blame it on the company transitions) And meanwhile every 4 days I 've received new contract offers from this same company(that's not gonna happen),, I suggest they send me my refund... Read More


P
Paulette W

6/29/2022
Tamika was wonderful, she was informative and helpful. We had a great conversation, she explained everything I needed to know. It was like talking to an old friend! She’s an asset to Endurance!


rectorshelby53

6/29/2022
The set up for my policy was simple and fast. They explained the policy coverage and payments thoroughly. Kim Noah explained the cancellation process when I called to cancel m policy due to my vehicle being totaled and they provide a full refund.


fm4594

6/28/2022
Ms Kim was very helpful in explaining everything to me in transferring my new vehicle to my policy.


div9neone

6/28/2022
I had the best experience working with Kim on my contract changes. She was thorough in her explanations and provided other benefit options for my consideration. She’s an elite professional and I enjoyed her polite customer service.


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Veronica D

6/27/2022
I was given complete information and it was a wonderful experience working with Tonya