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National Rental Cars Review


ConsumersAdvocate.org Rating: 9 / 5 ()
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National is a car rental service jointly owned by Enterprise Holdings, Alamo Rent a Car and Enterprise Rent-A-Car. Its Emerald Club program offers one-click reservation, free rental days and no second drive fee benefits. National also provides a wide variety of rental car choices from standard, intermediate, sporty, hybrid, luxury, compact to premium cars.

Features and Services

Emerald Club offers a good list of benefits for its membership program. It allow customers to bypass the rental counter and go directly to the Emerald Club Aisle. Customers have the option of selecting their own car rather than searching for their assigned car. Customers can also select from different rewards such as free rental days or its frequent traveller program. Other benefits include Drop and Go, Priority Service, Virtual Aisle, One-Click reservation, and No Second Driver Fees.

The Emerald Club program is categorized into two. Emerald Club Executive is offered to customers with 12 paid rentals or 40 paid rental days in a calendar year. Emerald Club Executive Elite on the other hand is given to customers that have achieved 25 paid rentals or 85 paid rental days in a calendar year. Privileges are determined on the type of program a customer is enrolled in.

  • Reservations

National provides a convenient method of making online reservations by filling out simple information such as pickup details. Customers can also view, cancel, or modify their reservation by simply entering their confirmation number and name.

  • Locations

The company not only maintains branches across United States but also across the globe. Customers can find a specific location by searching its city or airport online. It also allows customers to browse locations by selecting the country, state, and city.

  • Partner Rewards Program

Customers can earn travel rewards instantly by renting a car at National and using one of their travel partners. Several choices are available, giving them option of choosing where they can earn points, miles, and more. This is possible when a customer attaches their Frequent Travel Program number to a new or existing National reservation. National has a wide network of international airline partners, domestic airline partners, corporate partners, related partners and hotel partners.

  • Vehicles

A broad range of vehicles is offered. Customers can choose from SUVs, Vans, Cars, and Trucks.

  • Emerald Club

National offers a privilege program that lets repeat customers to enjoy a list of benefits which helps them save more and make easier reservations. There are two types of program offered, Emerald Club Executive and Emerald Club Executive Elite.

  • Special Offers

Special offers and discounts such as free rental car upgrade and ONE TWO FREE promotion is available. The company gives weekly and weekend rental discounts which vary by country and state.

Features

Roadside Assistance

✔

Car Pick-Up

✔

Car Drop-Off

✔

Carbon Offset Program

✔

Locator Finder

✔

360-Degree Car View

✗

Car Share

✗

Car Sales

✔

Types of Rentals

Long-Term Rental

✔

Business Rental

✔

One-Way Rental

✔

Round-Trip Rental

✔

Reservations

Phone Booking

✔

Online Reservation

✔

View, Modify and Cancel Reservation Online

✔

Add-Ons

GPS Rentals

✔

Child Seat Rental

✔

Shuttle Service

✔

Disability Option

✔

Satellite Radio

✔

Insurance

✔

Vehicle Selection

Pick-Up Truck

✔

SUV

✔

Van

✔

Luxury and Specialty Cars

✔

Hybrid and Electric

✔

Mid-Sized Vehicles

✔

Full-Size

✔

Moving Truck

✔

Compact Cars

✔

Convertibles

✔

Plan Details

Multi-Car Discounts

✗

Hourly Rate

Not Stated

Long-Term Rate

Not Stated

Prepaid Fuel

✔

Prepay Tolls

✔

Company Fuels

✗

Support Services

Phone

✔

Email

✔

FAQs

✗

Live Chat

✗

Rental Cars at National

National offers multiple reward programs that gives customers access to discounts and vehicle upgrades. Its Emerald Club benefits rewards members with free rental days, one click reservation, priority service, drop and go and more. A great way to save on rental cars with its easy to join membership programs.

 

 


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  • View, Modify or Cancel a Reservation Online
  • 25% Off Worldwide
  • Best Rate Guarantee
  • Hertz Gold Plus Rewards
  • Business Car Rentals
  • Special Discounts and Promotions